Maja (Maya) Radicanin
Lombard,IL
Summary
Results-driven Client Development/Sales Leader with extensive experience in luxury retail, specializing in building long-term client loyalty, driving multi-million-dollar revenue growth, and coaching high performing teams. Proven track record in managing top client books, launching innovative clienteling tools, and executing curated events that convert one-time shoppers into repeat, high spend clients. Skilled at identifying growth opportunities, developing strategic sales initiatives, and optimizing team performance to consistently exceed KPI’s and revenue targets. Adept at cross-department leadership, brand development and enhancing client experiences across all luxury categories. Global experience, fluent in Fluent in English, Serbian and Spanish.
Overview
7
7
years of professional experience
Work History
Neiman Marcus
Production Manager
Pink TV Serbia/Ami G Show
08.2016 - 07.2017
- Responsible for all aspects of production.
- Responsible for hiring the production team.
- Met with producers and senior production staff to examine programs and coordinate production needs.
- Responsible for all promotions and marketing of show.
Store Manager
Happily Ever After
08.2015 - 08.2016
- Responsible for staffing decisions, interviewed and identified teams.
- Trained and supervised staff, sales, and customer experience.
- Reported directly to the CEO.
- Responsible for Brand promotion, printed media, TV & social networks.
- Planned and organized fashion events.
Public Relations Manager/Assistant to General Manager
Basketball Club Zepter Vienna
04.2012 - 07.2015
- Assistant to General Manager, managing schedules, meetings, interviews, preparing business correspondence, managing supplies and general office support.
- Responsible for press conferences, live TV crew setup for games (SKY Austria).
- Managed Sponsorship contracts with Zepter Austria, Adidas & Nike.
- Managed House of Hoops events; working with famous players such as Dino Radja, Shawn Ray & Toni Kukoc.
- Responsible for all PR and marketing for the club including social media.
Assistant Manager
Fashion Company
11.2010 - 12.2011
- Responsible for all aspects of retail customer service and consultation.
- Worked with buying office to determine collections for Cesare Paciotti and Fornarina.
- Responsible for design projects and visual plans for 8 stores.
Education
MBA -
MegaTrend University/College of Culture and Media
Bachelor of Arts - Public Relations/Marketing
MegaTrend University / College of Culture and Media
Timeline
Production Manager
Pink TV Serbia/Ami G Show
08.2016 - 07.2017
Store Manager
Happily Ever After
08.2015 - 08.2016
Public Relations Manager/Assistant to General Manager
Basketball Club Zepter Vienna
04.2012 - 07.2015
Assistant Manager
Fashion Company
11.2010 - 12.2011
Neiman Marcus
MBA -
MegaTrend University/College of Culture and Media
Bachelor of Arts - Public Relations/Marketing
MegaTrend University / College of Culture and Media
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