Majayia Faircloth
Jacksonville,FL
Summary
Dynamic and results-oriented professional with extensive experience at Baptist Health Medical Center, excelling in patient care and administrative efficiency. Expert in time management and problem-solving, significantly enhancing office productivity and patient satisfaction. Skilled in event planning and customer service, adept at prioritizing tasks to meet diverse needs.
Overview
3
3
years of professional experience
Work History
Health Office Specialist
Baptist Behavioral Health
05.2024 - Current
- Input data into spreadsheets and databases.
- Supported executive staff, managing calendars, coordinating travel arrangements, and preparing meeting materials as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Patient Transporter
Baptist Health Medical Center
05.2022 - 05.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained confidentiality of patient data and condition to safeguard health information.
Education
High School Diploma -
Robert E. Lee High School
Jacksonville 05-2021
Skills
- Event planning experience
- Time management expertise
- Inventory control
- Vendor relations management
- Problem-solving capacity
- Customer service
- Time management
- Scheduling appointments
- Prioritizing work
Timeline
Health Office Specialist
Baptist Behavioral Health
05.2024 - Current
Patient Transporter
Baptist Health Medical Center
05.2022 - 05.2024
High School Diploma -
Robert E. Lee High School
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