MaJaylon Manning
Huntsville
Summary
Versatile and results oriented supervisor with a strong background in operations, logistics, and frontline leadership. Experienced in managing teams, optimizing workflows, and ensuring high standards of performance and customer satisfaction. Adept at coaching team members, resolving escalated issues, and maintaining compliance across shifting priorities and performance metrics. Known for strong communication, hands on problem solving, and the ability to lead by example in high pressure, fast-paced environments. Committed to building efficient, motivated teams that deliver consistent results and exceed expectations.
Overview
7
7
years of professional experience
Work History
Supervisor, LM Operations
RXO
02.2024 - Current
- Oversaw last-mile delivery operations (XDT), directly supporting contracted carriers and drivers with routing issues, order delays, and live delivery troubleshooting.
- Maintained daily communications with Lowe's via email and phone to resolve escalations and coordinate service adjustments.
- Conducted training and provided real-time routing support to ensure delivery success and compliance with client standards.
- Transitioned into BOS operations to take on a more field-focused role, conducting store visits, leading delivery audits (ride-along), and aligning with Lowe's coordinators and store leadership.
- Raised LTR (Likely To Recommend) scores and improved compliance rates through stronger driver accountability, store-level feedback loops, and proactive coaching.
- Helped shift the Huntsville market toward performance recovery during a bottom-5 ranking, driving key metric improvements across on-time delivery and service quality.
Shipping and Receiving Clerk
Amazon
09.2021 - 02.2024
- Managed daily shipping and receiving operations, ensuring that over 2,000 packages per day were processed with over 98% accuracy.
- Conducted audits of merchandise against purchase orders to verify inventory and reduce discrepancies.
- Optimized carrier performance by analyzing lead times and improving transit efficiency through data-driven insights.
- Negotiated shipping rates with carriers while upholding high safety and quality standards.
- Partnered with management to address invoicing issues, streamline logistics processes, and implement SOPs for accuracy and speed.
Fulfillment Associate
Target
10.2020 - 09.2021
- Streamlined order processing by using RF scanners and Zebra devices to ensure fast and accurate item picking and packing.
- Reduced fulfillment errors and improved inventory accuracy through system-based stock audits.
- Trained new hires on store procedures, safety protocols, and fulfillment workflows to support team performance.
Cashier
Slim Chickens
08.2019 - 10.2020
- Delivered efficient and accurate customer transactions while maintaining a friendly, responsive experience.
- Earned consistent praise from shoppers for excellent service and positive attitude.
- Ensured daily cash handling accuracy through detailed reconciliation at the end of the shift.
Hostess
Gus's World Famous Fried Chicken
08.2018 - 08.2019
- Elevated customer satisfaction by warmly greeting and seating guests promptly upon arrival.
- Coordinated reservations effectively accommodate walk-ins, reduce wait times, and balance server workloads.
Education
No Degree - Psychology
Northwest Mississippi Community College
Senatobia, MSHigh School Diploma -
Southaven High School
Southaven, MSSkills
- Last-mile delivery
- Supply Chain Coordination
- Route Optimization & Dispatch
- Compliance & Safety Protocols
- Training & Onboarding
- Data-Driven Problem Solving
- Excel & TMS Software
- Performance Metrics Analysis
- Adaptability & Multitasking
Timeline
Supervisor, LM Operations
RXO
02.2024 - Current
Shipping and Receiving Clerk
Amazon
09.2021 - 02.2024
Fulfillment Associate
Target
10.2020 - 09.2021
Cashier
Slim Chickens
08.2019 - 10.2020
Hostess
Gus's World Famous Fried Chicken
08.2018 - 08.2019
No Degree - Psychology
Northwest Mississippi Community College
High School Diploma -
Southaven High School