Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Majdi Nour

Austin,TX

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Orderly Patrol Deputy with expertise in patrolling, arresting suspects and dispute resolution. Cordial and very responsive. Patrols assigned areas and keep vigilant for suspicious activity. Protective Security Guard with over 10 years of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Overview

15
15
years of professional experience

Work History

Security Patrol Officer

Travis County
Austin, TX
09.2023 - Current
  • Developed and implemented safety policies and procedures for patrol area.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Inspected doors and windows to ensure they were locked properly each shift.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Special Agent

Onyx Solutions Group
Austin, TX
04.2023 - Current
  • Analyzed intelligence data to identify patterns of criminal activity.
  • Coordinated security operations, equipment and personnel to protect employees and property.
  • Completed weekly and monthly reports summarizing activities.
  • Monitored ongoing situations and conducted investigations to look for possible threats.
  • Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sergeant of the Guard

Starside Security And Investigation
Austin, TX
11.2022 - Current
  • Provided guidance and mentorship to junior guards regarding professional conduct while on duty.
  • Coordinated planning and execution of operational fires to accomplish unit's mission.
  • Investigated incidents involving theft or damage to property or persons on site.
  • Ensured proper security and safety of personnel, equipment, and facilities.
  • Prepared weekly status reports highlighting important events that occurred over the course of the week.
  • Assisted in developing strategies to minimize risk through analysis of threats and vulnerabilities.
  • Interacted professionally with visitors and guests entering the facility premises ensuring compliance with access control requirements.
  • Executed emergency response security to eliminate hazards and potential dangers.
  • Assisted with customer requests and answered questions to improve satisfaction.

Armed Security Officer

Champion Protection
Austin, TX
05.2017 - 07.2020
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
  • Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
  • Followed established protocol for responding to alarms or other emergency situations.

Armed Patrol Officer

ACT Security Group
Austin, TX
03.2015 - 02.2017
  • Patrolled assigned areas to deter criminal activity and enforce laws.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Interacted professionally with the public by providing directions, responding to inquiries, and resolving complaints.
  • Inspected buildings for signs of burglary or vandalism; monitored parking lots for unauthorized vehicles or loitering individuals.
  • Investigated accidents involving injury or property damage; interviewed witnesses as necessary.
  • Communicated and coordinated responses to suspicious activities.

Delivery Driver, Shipping

Eagle One Transport
Austin, TX
04.2009 - 06.2013
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Verified delivery addresses and ensured accuracy of all deliveries.
  • Received orders from customers and delivered goods to specified destinations in a timely manner.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Provided excellent customer service when interacting with customers during deliveries.

Education

Administration And Finanicial

Arab Community Collage
Amman, Jordan
07-1994

Skills

  • First Aid Certified
  • Premises Surveillance
  • Criminal Law Understanding
  • Security Operations
  • Firearms Expertise
  • Security Procedures Knowledge
  • Physical Combat Trained
  • Patrolling
  • CCTV Monitoring
  • Background Investigations
  • Personal Security
  • Complex Problem-Solving
  • Surveillance
  • Emergency Management
  • Relationship Building and Management
  • Emergency Response

Languages

Arabic
Professional

Timeline

Security Patrol Officer

Travis County
09.2023 - Current

Special Agent

Onyx Solutions Group
04.2023 - Current

Sergeant of the Guard

Starside Security And Investigation
11.2022 - Current

Armed Security Officer

Champion Protection
05.2017 - 07.2020

Armed Patrol Officer

ACT Security Group
03.2015 - 02.2017

Delivery Driver, Shipping

Eagle One Transport
04.2009 - 06.2013

Administration And Finanicial

Arab Community Collage

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Majdi Nour