Ma Jeralyn Ramos-Gomez
Salinas,CA
Summary
Seasoned Technical Supervisor with a proven track record at Salinas Valley Health, adept at leading teams and developing improvements. Accomplished, knowledgeable manager and complex problem-solver with excellent decision making and critical thinking skills. Demonstrated ability to enhance performance analysis and review processes. Skilled in balancing test cost estimates with high-quality outcomes, showcasing exceptional organizational and analytical capabilities.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Technical Supervisor
Salinas Valley Health
01.2020 - Current
- Lead team of 37 direct reports focused on different sections in the Laboratory.
- Fully competent on all departments as a bench tech (except Microbiology Hotseat), encompassing STAR Values.
- Contributed to development, implementation, and execution of Laboratory processes.
- Maintaining the competency program of the laboratory through manual paperwork and medialab website that the facility complies with CLIA and CAP standards. This includes initial, annual, semi-annual and remediation competency of new and existing employees.
- Keeping records of all licensed staff’s continuing education units certificates, and review for all policies undergoing major revisions.
- On boarding of both CLS, MLT, UMLT, and Clerks.
- Creating the training schedule, meeting requirements and overseeing their training over-all.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Creation of educational alerts for lab regarding new or updated processes, policies and reminders.
- Performs patient result audits.
- Efficiently assisted staff members with specimen, system and all other patient care related problems and quickly rectify issues.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Initiated and follow through of quality investigation on outliers and fall-outs as well as escalating necessary issues to laboratory management.
- Set priorities, delegates tasks and supervised staff members to complete work on time and to company standards.
- Allocated resources for optimum coverage and effectiveness.
- Conducts rounding and huddle meetings with staff regularly.
- Perform the required staff Annual Performance Reviews.
- Work closely with the Lab Director for guidance and directon.
- Adheres to Just Culture algorithm for disciplinary processes.
- Participates and attends multidisciplinary committee and other leadership development meetings regularly.
- Collaborated with Quest Representatives for Comprehensive Business Review on a Quarterly basis.
Lead Clinical Laboratory Scientist
Salinas Valley Health
01.2018 - 12.2019
- Competent and proficient in all sections in the Lab except Microbiology hotseat, encompassing STAR Values.
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Assessed new Hematology, Coagulation and Urinalysis protocols and equipments for relevance and helped with the implementation processes.
- Upheld laboratory protocols dictated by SVH, governing agencies, or project requirements.
- Followed best Laboratory practices consistently across daily Hematology, Coag and UA activities and established processes.
- Follows and ensures compliance with prescribed laboratory policies and procedures, laboratory and hospital safety and infection control policies and procedures; observes and ensures compliance of staff with established safety and infection control procedures as defined by CAP standards.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Creating, assigning and maintaining the competency program of the laboratory in compliance with CLIA and CAP standards. This includes intial, annual, semi-annual and remediation competency of new and existing employees.
- May orient, train and instruct others in job duties.
- Performs quality control tests and calibrations on reagents and instruments used in testing procedures; operates, troubleshoots and performs preventative maintenance on a wide variety of laboratory equipment.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results through Meditech LIS system.
- Performs routine and specialized technical testing, maintaining detailed records of tests performed; receives, processes and evaluates specimens for acceptability and integrity; performs required testing of specimens following established procedures and policies; assures timely and accurate test results to physicians.
- Compiles data and prepares or directs the preparation of monthly reports; prepares special reports as required; reviews policies and procedures and drafts new or revises existing ones; does assigned special projects; evaluates new products for possible future use and prepares evaluations and recommendations.
- Remains abreast of new development related to clinical laboratory technology through continuing education; conducts in-service training; trains and orients new laboratory employees; recommends and implements new methods of protocols as appropriate.
- Has contact with physicians, hospital staff and patients regarding testing procedures and results; has contact with suppliers, vendor’s representatives and other departments regarding supplies, new products and equipment.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Maintained certification with American Society for Clinical Pathology (ASCP) and California State License through CEUs.
Clinical Laboratory Scientist Generalist
Salinas Valley Health
01.2005 - Current
- Performs routine and specialized technical testing in all areas of the laboratory except culture reading and testing in Microbiology. Analyzes and interprets test results.
- Performs pre-analytical, analytical and post-analytical processing procedures.
- Receives, logs, prioritizes, processes and evaluates specimens for acceptability and integrity; prepares paperwork and specimens for referral to outside laboratories.
- Performs quality control tests and calibrations on reagents and instruments used in testing procedures; operates and performs preventative maintenance and troubleshooting on a wide variety of laboratory equipment.
- Prepares and maintains proper reagents, controls and standards used in the individual test procedures.
- Performs required testing of specimens following standardized procedures and policies; performs and evaluates quality control testing.
- Documents test results using Meidtech LIS and manual transcription methods.
- Answers questions from hospital personnel regarding testing procedures and results; transmits and interprets tests results.
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Follows prescribed laboratory policies and procedures; observes laboratory and hospital safety and infection control policies and procedures; observes safe work methods and safety precautions relevant to the work.
- Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
- Takes inventory of materials and supplies used in the work; may prepare orders for supplies and materials.
- Remains abreast of new development related to clinical laboratory technology through continuing education.
- Maintained certification with American Society for Clinical Pathology (ASCP) and California State License.
- 2010, additional tasks included acting as back-up to the POC coordinator by auditing monthly QCs, maintenance, troubleshooting instrument and QC issues.
- 2012-Present, performs all Billing compliance duties, audits and troubleshoots billing for all lab related issues. Submits requests for billcodes to CDM chargemaster.
Unlicensed MLT
Salinas Valley Health
01.2000 - 01.2005
- Responsible for receiving, preparing and running specimen samples for analysis and performed data entry for accurate reporting. Worked in the following sections of the Laboratory: Hematology, Microbiology, Chemistry, and Clinical Microscopy.
- Performed the required scheduled maintenance on analyzers
- Replenished and loaded reagents onto the analyzer.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols to maintain safe and secure laboratory environment.
Unlicensed MLT
Community Hospital of the Monterey Peninsula
01.1998 - 12.2004
- Responsible for receiving specimens and running specimens. Worked in the following sections of the Laboratory: Hematology, Microbiology, Chemistry, and Clinical Microscopy.
- Performed the required scheduled maintenance on analyzers
- Replenished and loaded reagents onto the analyzer.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Prepared reagents and solutions, making readily available during testing.
- Check and replenish reagents and supply as needed.
Medical Technologist
Livingston Memorial Hospital
01.1994 - 12.1997
- Responsible for receiving specimens, running specimens and printing out results. Worked in the following sections of the Laboratory: Hematology, Immunology/Serology, Blood Bank, Clinical Microscopy, and Information.
- Followed laboratory protocols for specimen processing, analysis, and results reporting in LIS.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Maintained an American Medical Technologists (AMT) Registry Certificate.
Registered Medical Technologist
Dagohoy District Hospital
01.1988 - 05.1994
- Responsible for receiving specimens, running specimens and printing out results. Worked in the following sections of the Laboratory: Hematology, Immunology/Serology, Clinical Microscopy, Parasitology and Information.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Operated, calibrated, and maintained instruments and equipment to facilitate quality laboratory and patient care operations.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Completed specimen collection and analysis while complying with Universal Precautions, and quality assurance policies.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Identified and troubleshot technical issues related to laboratory procedures.
- Analyzed laboratory findings to check accuracy of results.
- Prepared reports to document laboratory results and findings.
- Evaluated and interpreted laboratory results to determine diagnoses.
Education
Bachelor of Science - Medical Technology
Velez College
Cebu City, Philippines03.1987
Skills
- Documentation requirements
- Performance Analysis and Reviews
- Test Cost Estimates
- Schedule Coordination and Management
Accomplishments
2012- 2023 BUILT AND ESTABLISHED THE QUEST INTERFACE FOR ORDER/RESULTS
- Achieved Quest interfaces effectively for most of Laboratory send out testing and reporting with accuracy and efficiency.
2021-2024 OUTPATIENT DRAW STATION
- Supervised team members, wrote policies, created logs, established workflow and collaborated with phlebotomy and Pre-Op teams. Trained all staff involved prior to go-live new process.
October 2023-Present PRIMECARE LAB TRANSITION
- Supervised team and staff members, wrote policies, created logs, established workflow and collaborated with Primecare team.Trained all staff involved prior to go-live new process.
Certification
American Society for Clinical Pathology (ASCP) Medical Technologist
California State Clinical Laboratory Scientist License
Timeline
Technical Supervisor
Salinas Valley Health
01.2020 - Current
Lead Clinical Laboratory Scientist
Salinas Valley Health
01.2018 - 12.2019
Clinical Laboratory Scientist Generalist
Salinas Valley Health
01.2005 - Current
Unlicensed MLT
Salinas Valley Health
01.2000 - 01.2005
Unlicensed MLT
Community Hospital of the Monterey Peninsula
01.1998 - 12.2004
Medical Technologist
Livingston Memorial Hospital
01.1994 - 12.1997
Registered Medical Technologist
Dagohoy District Hospital
01.1988 - 05.1994
Bachelor of Science - Medical Technology
Velez College
Similar Profiles
MEGAN GIOVANETTIMEGAN GIOVANETTI
Director of Cardiovascular Service and Sleep Center at Salinas Valley HealthDirector of Cardiovascular Service and Sleep Center at Salinas Valley Health
CHRIS DUENASCHRIS DUENAS
Nutrition Services Aide (Per Diem) at Salinas Valley HealthNutrition Services Aide (Per Diem) at Salinas Valley Health
Mirna GarciaMirna Garcia
Nurse, Diagnostic Imaging at Salinas Valley Health ClinicNurse, Diagnostic Imaging at Salinas Valley Health Clinic
Erica CoytErica Coyt
Payroll Clerk at Norcal HarvestingPayroll Clerk at Norcal Harvesting
Maria Del RioMaria Del Rio
Office Manager at Xudong Yang, D.D.S., M.M.Sc., Ph.D.Office Manager at Xudong Yang, D.D.S., M.M.Sc., Ph.D.