Makaela Basaldua
Las Vegas,NV
Summary
Energetic and dependable hospitality professional with hands-on experience in a high-volume nightlife environment. Recognized for exceptional guest service, multitasking under pressure, and a strong team-oriented mindset. Eager to grow in a bartender role by bringing attention to detail, a strong work ethic, and a passion for creating a memorable customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Model Bartender
Ivan Kane's Forty Duece
Mandalay Bay
12.2025 - Current
- Provide above average customer service, in a high-volume environment
- Mix and serve cocktails in fast-paced environment, ensuring customer satisfaction
- Proactively monitored patron behavior for signs of intoxication or disorderly conduct, intervening as necessary to maintain a safe environment for all guests
- Collaborated with fellow bartenders and support staff to maintain a harmonious working environment, promoting teamwork for overall success
- Demonstrated versatility by adapting quickly to evolving needs during high-volume periods or special events without compromising quality of service
Bar Apprentice/ Bartender
Bar at Times Square
New York, New York Hotel & Casino
12.2024 - 01.2026
- Supported bartenders in a high-volume dueling piano bar by efficiently restocking supplies, maintaining cleanliness, and ensuring all bar essentials were prepared and readily available.
- Assisted with the preparation and pouring of drinks while adhering to quality and presentation standards.
- Helped maintain a vibrant, welcoming atmosphere for guests in a fast-paced nightlife environment.
- Demonstrated strong multitasking abilities, effective communication, and keen attention to detail under high-pressure conditions.
- Proactively anticipated the needs of bartenders and guests to ensure seamless service and a smooth workflow.
- Monitored guest gaming activity at the bar to determine eligibility for complimentary beverages in accordance with company policy.
- High-volume dueling piano bar in New York, known for its vibrant nightlife atmosphere.
Bar Apprentice
EXTRA BOARD
New York, New York Hotel & Casino
11.2024 - 12.2024
- Demonstrated strong memorization skills by quickly learning diverse drink menus, recipes, and service protocols across multiple bar concepts.
- Adapted seamlessly to a range of bar environments, including specialty chocolate martini bars, upscale restaurant bars, and high-traffic central bars.
- A bar service provider in New York, offering diverse bar concepts and experiences.
Hostess
THE TAVERN
Fontainebleau, USA
02.2024 - 11.2024
- Warmly welcomed guests and delivered exceptional first impressions in an upscale, luxury resort dining environment.
- Maintained a poised, professional demeanor and polished appearance throughout every shift to reflect the restaurant's high standards.
- Demonstrated strong menu knowledge to confidently assist guests with inquiries and enhance the overall dining experience.
- Proactively supported exceptional service standards to help establish a strong reputation and drive word-of-mouth for the newly opened venue.
- An upscale, luxury resort dining environment at Fontainebleau.
Manager/Lead Cake Decorator
THE CUPCAKERY
05.2021 - 02.2024
- Decorated 500+ cupcakes within tight two-hour window daily, maintaining precision and consistency.
- Memorized complex recipes and processes to ensure product accuracy and efficiency.
- Collaborated directly with guests to confirm custom design specifications and flavor preferences.
- Maintained high standards of quality, cleanliness, and presentation in all aspects of production.
- A bakery specializing in custom cupcakes and cake decoration.
Skills
- High-volume, fast-paced bar experience
- Guest-focused service and engagement
- Fast drink recall and strong memory
- Bar setup, restocking, and breakdown
- Multitasking under pressure
- Professional communication
- Team-oriented mindset
- Quick learner and adaptable
- Reliable and goal-driven
- POS system proficiency
- Cleanliness and organization
- Positive, patient, and professional
- Upselling & suggestive selling
Certification
- UNION POUR CARD
- NON-GAMING CARD
- ALCOHOL AWARENESS CARD
- FOOD HANDLER SAFETY CARD
Personal Information
Title: Bartender
Timeline
Model Bartender
Ivan Kane's Forty Duece
12.2025 - Current
Bar Apprentice/ Bartender
Bar at Times Square
12.2024 - 01.2026
Bar Apprentice
EXTRA BOARD
11.2024 - 12.2024
Hostess
THE TAVERN
02.2024 - 11.2024
Manager/Lead Cake Decorator
THE CUPCAKERY
05.2021 - 02.2024