MaKaela Winters
Flint,MI
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
Work History
Service and Food Champion
Taco Bell
Flat Rock, MI
09.2024 - 11.2024
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Maintained safe food handling practices to prevent germ spread.
- Tailored orders to address customer allergies and gluten concerns.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Took orders accurately from customers over the phone or in person for delivery or carry-out orders.
- Organized and stocked the beverage station with cups, lids, straws, condiments, napkins and other items as needed.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Operated cash registers accurately and efficiently to process customer transactions.
Online Grocery Associate
Walmart
Taylor, MI
02.2024 - 05.2024
- Secured and stored items until customer pickup.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Composed images of products using video or still cameras, lighting equipment and editing software.
- Processed payments for orders using various payment methods.
- Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
- Canceled orders based on customer requests or inventory or delivery problems.
Skills
- Reliability and punctuality
- Conflict resolution
- Health and safety regulations
- Food storage practices
- Strong teamwork
- Food presentation
- Recipe execution
- Portion control
- Allergen awareness
- Garnishing and plating
- Sales and upselling
- Cash handling proficiency
- Food temperature monitoring
Timeline
Service and Food Champion
Taco Bell
09.2024 - 11.2024
Online Grocery Associate
Walmart
02.2024 - 05.2024