Makai Johnson
Herriman
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
5
5
years of professional experience
Work History
Starbucks Barista
Frys Food
08.2024 - Current
- Improved efficiency by maintaining clean and organized workstations.
- Increased customer satisfaction by accurately processing orders.
- Provided friendly service to create a welcoming atmosphere.
- Supported inventory management by restocking supplies.
Cashier
Smiths Marketplace
12.2023 - 08.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Hokulia Shaved Ice
04.2020 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor's - Business Management
University of Arizona
Tucson, AZ05-2027
High School Diploma -
Mountain Ridge High School
Herriman, UT05-2024
Skills
- Time management
- Team collaboration
- Problem solving
- Multitasking
- Customer interaction
- Marketing and communication
- Marketing experience
- Product knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Starbucks Barista
Frys Food
08.2024 - Current
Cashier
Smiths Marketplace
12.2023 - 08.2024
Manager
Hokulia Shaved Ice
04.2020 - 09.2023
Bachelor's - Business Management
University of Arizona
High School Diploma -
Mountain Ridge High School
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