Makai Sanford
King of Prussia,PA
Summary
Excelling in organizational and equipment operation skills, driving team success through continuous improvement and dedicated workplace cleanliness. Motivated professional with experience in assembly line operations and quality control. Excellent communication and problem-solving skills and the ability to work efficiently in a fast-paced environment. Committed to safety regulations and quality assurance guidelines. Dedicated individual with experience in the manufacturing industry and ability to work quickly and efficiently and maintain high standards of quality. Adept in following safety protocols, detecting defects and operating machinery. Proven track record of meeting production goals and exceeding customer expectations. Excellent communication, organizational and multitasking skills, with the ability to work independently or in a team environment. Proactive professional with experience in efficiency improvement, environmental health, and safety and equipment management. Frequently praised as quality-oriented by peers, I can be relied upon to help your team achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CASHIER TEAM LEAD
McDonalds
King of Prussia, PA
04.2021 - 06.2022
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.
- Delivered quick, professional, and friendly check-out experience to customers.
- Trained new cashiers on operational procedures, policies, and standards.
- Answered store phone and wrote down customer requests for deliveries, large orders, or reservations.
- Served as a role model for other employees by demonstrating professionalism at all times.
- Resolved customer issues promptly by communicating effectively with customers to identify needs and solutions.
- Ensured that each transaction was completed accurately and efficiently according to established procedures.
- Demonstrated ability to lead and motivate a team of cashiers.
- Confirmed accurate scanning of products to verify customer orders.
CASHIER
Five Below
King of Prussia, PA
07.2022 - 01.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
LINE COOK
Topgolf
King of Prussia, PA
07.2023 - Current
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
- Stocked and maintained prep stations to reduce wait times and shortages.
- Communicated effectively with co-workers to ensure timely delivery of orders.
- Opened or closed kitchen as dictated by department scheduling.
- Collaborated with team members to complete tasks quickly and efficiently during peak hours of operation.
- Practiced safe food handling procedures in accordance with local health regulations.
Education
HIGH SCHOOL DIPLOMA - undefined
Philadelphia High School for Girls
Philadelphia06.2024
Skills
- Problem Solving
- Conflict Resolution
- Workplace Cleanliness
- Organizational Skills
- Inventory Management
- Continuous Improvement
- Equipment Operation
- Hand-Eye Coordination
- Decision Making
Certification
- Fema Active Shooter
- Knife Certification
- BLUE CAMPAIGN DISASTER RESPONDER TRAINING.
Timeline
LINE COOK
Topgolf
07.2023 - Current
CASHIER
Five Below
07.2022 - 01.2023
CASHIER TEAM LEAD
McDonalds
04.2021 - 06.2022
HIGH SCHOOL DIPLOMA - undefined
Philadelphia High School for Girls