Makaila Elliott
Dogwood Hills Golf Course
Huntington,WV
1
Certification
5
years of professional experience
Reliable and adaptable professional with a background in customer service and teamwork. Known for maintaining operational efficiency and fostering positive customer relationships, ready to contribute to a dynamic team environment.
Work History
Assistant Pro Shop Manager
1 Year 4 Months- Managed daily pro shop operations, ensuring a seamless customer experience.
- Maintained inventory levels through regular stock assessments and timely reordering of merchandise.
- Provided exceptional customer service to golfers, ensuring a positive experience on the course.
- Maintained cleanliness and organization of golf carts, equipment, and facilities to enhance operational efficiency.
Waitress
3 Years 1 Month- Delivered above and beyond customer service in fast-paced dining environment.
- Assisted in training new staff on restaurant protocols and service standards.
- Processed customer payments accurately using point-of-sale systems.
- Resolved guest complaints promptly, fostering positive dining experiences and repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collaborated with kitchen staff to accommodate special dietary requests and preferences.
Worker
2 Years 8 Months- Managed inventory of fitness equipment and supplies, ensuring availability for member needs.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reported defective products or machinery to supervisor.
Education
High School Diploma - Early Childhood Care And Education
- Dean's List [Spring Semester 2025]
- President's List [Spring Semester 2026]
- 3.70 GPA
Skills
Customer service
Relationship management
Goal-oriented mindset
Reliability and punctuality
Teamwork and collaboration
Sales techniques
Leadership qualities
Patience and empathy
Customer engagement
Social media marketing
Certification
CPR Certified
Interests
Watching Movies and TV Shows
Blogging/Vlogging
Music
Baking
Pilates
Crafting and DIY Projects
Dancing
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Documenting and sharing travel experiences.
Timeline
Assistant Pro Shop Manager
Dogwood Hills Golf Course
04.2025 - CurrentRead More
Waitress
Beast and Bottle
03.2022 - 04.2025Read More
Worker
S&S Fitness
04.2021 - 12.2023Read More
Marshall University
High School Diploma from Early Childhood Care And Education
Read More