Makaila Knight
Bridgton,ME
Summary
I'm excellent at communicating, great at keeping a level headed, calm demeanor in stressful situations. I'm driven to help others overcome obstacles. Comfortable working autonomously or in a team-based setting. I'm extremely hard working and reliable. Very organized and good with time management. I'm comfortable working with technology and have computer skills. I'm open to learning new things and creating a life long career. Motivated with engaging personality and flexible approach.
Overview
7
7
years of professional experience
Work History
Waitress
Black Horse Tavern
09.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Separate personal and professional life
- Served fine dinning experience to over 50-200 people a night
- Communicating and answering all questions in a professional manner
- Managing money
- Memory skills
- Developed relationships with
- Resolved conflict in customers satisfaction 100% of the time
- Memorize over 30 menu items and rotating specials in order to give customized recommendations to guests
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
- Exhibited high energy and professionalism when dealing with clients and staff
- Developed relationships with resulting in customer loyalty
- Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Nanny
Julie Davis
07.2017 - 12.2023
- To horse camp, gymnastics, birthday parties, doctors apartments and trips
- I helped follow through with the activities planned for the day and homework
- I took care of the kids aging from 6 years old to 9 years old
- I loved watching the kids grow, learn new skills and find themselves
- Incorporated music and art activities to encourage creativity and expression
- Read stories to the children and taught them painting, drawing, and crafts
- -Teached and implemented a developmentally different curriculums
- Encouraging early literacy through read-aloud time
- Homework
- Planned and led games
- Carefully monitored children's play activities
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Hostess
Black Horse Tavern
08.2017 - 03.2018
- Always eager to learn different parts off the business.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Being able to comfortable getting thrown in different positions with this establishment
Education
High School Diploma -
Lake Region High School
01.2020
Skills
- Excellent communication skills
- Exceptional problem solver
- Quality management care team member
- Solution-focused
- Patients-First aid training
- CRP Trained
- Time management
- Highly organized
- Positive and cheerful
- Strong multitasking
- Customer Service
- Team Collaboration
Timeline
Waitress
Black Horse Tavern
09.2017 - Current
Hostess
Black Horse Tavern
08.2017 - 03.2018
Nanny
Julie Davis
07.2017 - 12.2023
High School Diploma -
Lake Region High School
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