Makaila Hollis
Mobile
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Online Grocery Associate
Walamrt
Saraland
02.2024 - Current
- Accurately picked and packed online grocery orders, ensuring timely delivery to enhance customer satisfaction.
- Assisted in training new team members on best practices for order processing and customer service standards.
- Provided exceptional customer service to all customers.
- Provided personalized customer service to ensure customer satisfaction.
Package Handler
FedEx
Theodore
09.2024 - 10.2025
- Efficiently sorted and loaded packages, ensuring timely deliveries and maintaining operational flow throughout the facility.
- Operated package scanning equipment to verify shipment accuracy, contributing to improved inventory management and tracking.
Cashier
McDonald's
Saraland
02.2023 - 02.2024
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience and high satisfaction.
- Maintained cleanliness and organization of the front counter and dining area, promoting a welcoming atmosphere for customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
John L Leflore
Mobile, ALNccer - Construction
Faulkner Career
Mobile, AL 09.2023 - 04.2024
Skills
- Order processing
- Package handling
- Customer satisfaction
- Customer service
- Self-Motivation & Discipline
- Time Management
- Communication
- Adaptability & Flexibility
- Problem-Solving
Timeline
Package Handler
FedEx
09.2024 - 10.2025
Online Grocery Associate
Walamrt
02.2024 - Current
Nccer - Construction
Faulkner Career
09.2023 - 04.2024
Cashier
McDonald's
02.2023 - 02.2024
John L Leflore