Tyler Chapman
Spokane
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
2026
2026
years of post-secondary education
Work History
Online Grocery Associate
Walmart
Spokane
06.2024 - 09.2024
- Prepared online grocery orders for timely customer pickups.
- Assisted customers with product inquiries and service issues.
- Operated handheld devices for inventory management and order processing.
- Collaborated with team members to enhance workflow efficiency.
- Packaged groceries securely to ensure safe transport for customers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Troubleshot any problems or errors that occurred during checkout.
- Researched products and pricing to ensure accuracy of orders.
- Satisfied customers with quick, accurate service under tight deadlines.
- Suggested comparable products to replace out-of-stock items.
- Completed pickup and shopping orders for customers within local area.
- Asked store associates for help locating missing products.
- Handled client budgets efficiently, ensuring the best value for their spending.
- Developed and maintained client profiles, including style preferences, sizes, and budget requirements.
Education
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Spokane, WASkills
- Customer service
- Order processing
- Inventory management
- Effective communication
- Problem solving
- Time management
- Product research
- Client relationship management
- Upselling strategies
- Flexible scheduling
- Product rotation
- Supply chain
- Food safety awareness
- Barcode scanning
- Shelf stocking
- Order accuracy
- Online order tracking
- Customer engagement
Affiliations
- Outgoing
- Talkive
- Hardworking
- Walking
- Work ethic
- Nice
- Sweet
- Helpful
References
References available upon request.
Timeline
Online Grocery Associate
Walmart
06.2024 - 09.2024
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