Overview
Work History
Education
Skills
Timeline
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Makaila Walker

Chicago,USA

Overview

3
3
years of professional experience

Work History

Mail and Imaging Clerk

Maximus
04.2024 - 03.2025
  • Process incoming and outgoing mail, ensuring correct sorting, distribution, and prompt delivery.
  • Collaborate with team members to meet daily production goals and improve workflow efficiency.

Security Officer

Titan Security Group
07.2023 - 03.2024
  • Served as a flexible security officer, traveling to various buildings, and adapting to their specific requirements.
  • Completing tasks such as desk work, patrolling, and ensuring the safety and well-being of building residents and staff.

Team Leader

At Your Service LLC
05.2022 - 05.2023
  • Delivered exceptional guest services at United Center and Guaranteed Rate Field through effective communication.
  • Supervised elevators and escalators to guarantee guests reached their seats safely.
  • Led team members, providing motivation and training.

Education

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Year Up
Chicago, IL
07.2024

Skills

  • Data Analytics: Data Visualization, Data Analysis, Database Management
  • Software: SQL, Tableau, Python, Microsoft Excel: Formulas, Functions, Charts, Pivot Tables, PC, Microsoft Outlook, Zoom
  • Customer Service: Patience, Active Listening, Phone Support, Email Support, Note-taking, Empathy, Rapport Building, Adaptability
  • Certifications: CPR Certification

Timeline

Mail and Imaging Clerk

Maximus
04.2024 - 03.2025

Security Officer

Titan Security Group
07.2023 - 03.2024

Team Leader

At Your Service LLC
05.2022 - 05.2023

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Year Up

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Makaila Walker