Makaila Walker
Chicago,USA
Overview
3
3
years of professional experience
Work History
Mail and Imaging Clerk
Maximus
Chicago, IL
04.2024 - 03.2025
- Process incoming and outgoing mail, ensuring correct sorting, distribution, and prompt delivery.
- Collaborate with team members to meet daily production goals and improve workflow efficiency.
Security Officer
Titan Security Group
Chicago, IL
07.2023 - 03.2024
- Served as a flexible security officer, traveling to various buildings, and adapting to their specific requirements.
- Completing tasks such as desk work, patrolling, and ensuring the safety and well-being of building residents and staff.
Team Leader
At Your Service LLC
Chicago, IL
05.2022 - 05.2023
- Delivered exceptional guest services at United Center and Guaranteed Rate Field through effective communication.
- Supervised elevators and escalators to guarantee guests reached their seats safely.
- Led team members, providing motivation and training.
Education
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Year Up
Chicago, IL07.2024
Skills
- Data Analytics: Data Visualization, Data Analysis, Database Management
- Software: SQL, Tableau, Python, Microsoft Excel: Formulas, Functions, Charts, Pivot Tables, PC, Microsoft Outlook, Zoom
- Customer Service: Patience, Active Listening, Phone Support, Email Support, Note-taking, Empathy, Rapport Building, Adaptability
- Certifications: CPR Certification
Timeline
Mail and Imaging Clerk
Maximus
04.2024 - 03.2025
Security Officer
Titan Security Group
07.2023 - 03.2024
Team Leader
At Your Service LLC
05.2022 - 05.2023
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Year Up