Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Makailee Hamilton

Newark,DE

Summary

Dynamic professional with a robust background in both military and civilian sectors, including a pivotal role at Amazon. Excelled in leadership, mentoring, and conflict resolution, enhancing team efficiency and workplace harmony. Skilled in machinery operation and critical thinking, demonstrating a strong work ethic and the ability to thrive under pressure.

Overview

2
2
years of professional experience

Work History

Associate

Amazon
Wilmington, DE
10.2023 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Managed and guided associates to areas that needed help, problem-solving with associates on anything they needed assistance with, and jumped in where needed to clear jams and fix things around the ship sorter.

Catering Server

Bon Appetit Catering
Cleveland, OH
03.2023 - Current
  • Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had
  • Assisted other servers in carrying trays of food from kitchen to dining area
  • Set up tables with appropriate linens and silverware prior to each event
  • Provided excellent customer service throughout the duration of an event

Combat Engineer

Army Ohio National Guard
Fort Leonard Wood, Missouri
08.2022 - Current
  • Maintained and operated military vehicles in order to transport personnel, equipment, and supplies
  • Participated in live-fire exercises to ensure proficiency with individual weapons systems
  • Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances
  • Worked in small groups to accomplish complex goals within tight deadlines and standards
  • Take courses instructor courses where I learned how to grade and teach new soldiers

Education

High School Diploma -

Mc2stem Highschool
Cleveland, OH
05.2022

Some College

Skills

  • Event Setup
  • Guest Service
  • Cleaning and Sanitizing
  • Supply Restocking
  • Food Safety
  • Hand-Eye Coordination
  • Machinery Operation
  • Equipment Operation
  • Machinery Cleaning
  • Parts Fabrication
  • Customer Service
  • Guest Relations
  • Food Assembly
  • Time Management
  • Critical Thinking
  • Military Operations
  • Strong Work Ethic
  • Troubleshooting Skills
  • Dishwasher Operation
  • Residential Landscaping

Accomplishments

Cuyahoga Community College Robotics Team January 2020 - Present

+Member of team focused on robotics and engineering, competing in competitions

Cleveland State University Data Analytics Competition 2019

+Data science competition focused on solving YouTube and analytics with a presentation

Affiliations

Volunteer Experience

Social Justice Call-To-Action Project Cleveland, Ohio August 2020 - January 2021

+Worked to help identify a social issue in the community and world and find a small but impactful way to make a difference

+Created a Tik Tok account to help spread awareness about litter and environmental issues

World Issue Awareness & Charity Donations East Cleveland, Ohio January 2020 - March 2020

+Learned about world issues and created t-shirts to promote awareness

+Donated profits from t-shirt sales to charitable organizations around Cleveland

Kid’s Book Bank Cleveland, Ohio November 2018 - May 2019

+Worked as an organizer of donated books for distribution to schools and children around Cleveland

Great Lakes Science Center Cleveland, Ohio April 2019 - June 2019

+Supported visiting children and helped them complete activities and learning events

Something Church Cleveland, Ohio May 2015 - November 2019

+Performed a variety of custodial duties to support the church

+Helped the area community with food distribution to those in need

Timeline

Associate

Amazon
10.2023 - Current

Catering Server

Bon Appetit Catering
03.2023 - Current

Combat Engineer

Army Ohio National Guard
08.2022 - Current

High School Diploma -

Mc2stem Highschool

Some College

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Makailee Hamilton