Summary
Overview
Work History
Education
Skills
Youth Leader
Refrences
Timeline
Generic

Makala Barr

Baltimore,md

Summary

Highly organized candidate experienced in providing comprehensive clerical and administrative support. managing daily operations, coordinating calendars, scheduling appointments, and handling incoming and outgoing calls. Adept at creating and maintaining ling systems and using ce software applications. Committed to providing outstanding customer service, and ensuring the accuracy of administrative tasks. professional with excellent communication, interpersonal, and creative thinking skills. My goal is to utilize my skills to gain a position within a company where I can grow learn and demonstrate excellent. Reliable and compassionate mentor offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of 11 and 18. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities.

Overview

4
4
years of professional experience

Work History

After-School Program Assistant

The SEED School Of Maryland
11.2023 - Current


  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Supervised up to 45 students during outdoor exercise periods, monitoring group and individual safety.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Assisted mentees in setting and achieving educational and career goals to encourage independence.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Monitored behavior and reported any incidents to appropriate personnel.

Administrative Associate

The SEED School Of Maryland
11.2022 - Current
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Records Administrator

The SEED School Of Maryland
11.2022 - Current
  • Updated records with new information.
  • Maintained accuracy of records by verifying accuracy of data in records.
  • Followed confidentially regulations to maintain privacy.
  • Assisted with typing, data entry, and answering incoming calls as required.

CASHIER

Aldi
11.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained cleanliness of checkout area by cleaning counters, shelves, and windows.

Sales Force Administrator

Ciena
01.2020 - 07.2020
  • Set up and controlled user access levels across databases to protect important data.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responsible for the enrichment of account data and salesforce using Excel spreadsheet and Dun & Bradstreet database.

Education

Associates -

Baltimore City Community College
Baltimore, MD

High School Diploma -

New Era Academy
Baltimore, MD
06.2017

Skills

  • Cultural Awareness
  • Training and Development
  • Decision-Making
  • Good Telephone Etiquette
  • Customer Relations
  • Active Listening
  • Sales Expertise
  • Microsoft Outlook
  • Microsoft Access
  • Office Procedures
  • HIPAA Guidelines
  • Calendar Preparation
  • Database Administration
  • Sorting and Labeling
  • Greet Guests
  • Meeting Preparation

Youth Leader

Youth Leader at Victory Ministries Of Christ

  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
  • Mentored and coached youth in developing communication, problem-solving and decision-making skills.
  • Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.

Refrences

Tom Langlois- Ciean IT Director Manager

tlanglois@cpmcast.net

Timeline

After-School Program Assistant

The SEED School Of Maryland
11.2023 - Current

Administrative Associate

The SEED School Of Maryland
11.2022 - Current

Records Administrator

The SEED School Of Maryland
11.2022 - Current

CASHIER

Aldi
11.2022 - Current

Sales Force Administrator

Ciena
01.2020 - 07.2020

Associates -

Baltimore City Community College

High School Diploma -

New Era Academy

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Makala Barr