Makala Eisenhower

• Cleaned and prepared exam rooms before and after patient visits.
• Obtained and documented patient vital signs.
• Administered vaccinations according to provider orders and established protocols.
• Performed rapid diagnostic testing, including strep, COVID-19, and influenza tests.
• Collected, prepared, labeled, and packaged laboratory specimens for outside laboratory processing.
• Assisted healthcare providers with patient care and clinical procedures.
• Maintained a clean, organized, and sanitary clinical environment.
• Followed proper infection-control, safety, and specimen-handling procedures.

• Accurately documented and charted patient information and care provided.
• Maintained clean, organized, and sanitary patient rooms and common areas.
• Assisted patients with activities of daily living, including personal care and mobility needs.
• Safely transported patients to and from rooms, appointments, and designated areas throughout the facility.
• Stocked patient rooms, kitchens, and facility supply areas to ensure necessary items were readily available.
• Assisted with maintaining a safe, comfortable, and welcoming environment for patients.
• Communicated with patients and healthcare staff to support quality patient care.

• Answered and managed incoming calls, taking accurate messages and directing inquiries to the appropriate departments or offices.
• Processed and coordinated medical orders while ensuring information was accurately documented.
• Collected and verified personal and business information for medical offices, hospitals, companies, and service providers.
• Communicated professionally with a variety of businesses and organizations, including physician offices, hospitals, pest control companies, landscaping/tree services, and other vendors.
• Maintained confidentiality and handled sensitive information with professionalism and discretion.
• Provided courteous and efficient customer service while managing multiple requests and priorities.

• Led and managed assigned shifts, ensuring smooth daily operations and providing direction to team members.
• Handled customer concerns and resolved difficult situations professionally while maintaining excellent customer service.
• Processed cash transactions, prepared and made cash drops, and obtained register change as needed.
• Operated cash registers, processed customer orders, and maintained accurate cash handling procedures.
• Prepared food, beverages, and customer orders while maintaining quality and efficiency.
• Maintained a clean, organized, and sanitary work environment throughout each shift.
• Placed store orders and monitored inventory to ensure adequate supplies and products were available.
• Conducted inventory counts and assisted with tracking and maintaining stock levels.
• Trained and assisted team members with daily responsibilities and store procedures.
• Managed multiple tasks in a fast-paced environment while maintaining accuracy, efficiency, and positive customer interactions.

• Took customer orders and provided friendly, efficient service in a fast-paced environment.
• Prepared shakes, sundaes, milkshakes, and other specialty menu items according to company standards.
• Operated and managed the mug cart while providing customers with quality service.
• Operated cash registers and processed cash, card, and other customer transactions accurately.
• Prepared and completed cash drops while following proper cash-handling procedures.
• Maintained clean, organized, and well-stocked work areas.
• Assisted with daily operations to ensure an efficient and positive customer experience.

CPR Certified