Makala Hatchett

• Assisted clients with daily living activities, promoting independence and dignity.
• Maintained a clean and safe environment to ensure client comfort and well-being.
• Monitored and documented changes in client health, reporting concerns to healthcare professionals.
• Developed individualized care plans in collaboration with families and medical staff.
• Trained new caregivers on best practices for patient care and safety protocols.
• Conducted regular assessments of client needs, adjusting care approaches as necessary.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with self-administered medications.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

• Provided exceptional customer service to enhance guest satisfaction and foster positive dining experiences.
• Assisted in menu knowledge and upselling techniques to maximize order accuracy and enhance revenue.
• Collaborated with kitchen staff to ensure timely food preparation and delivery, improving service efficiency.
• Maintained cleanliness and organization of dining area to comply with health regulations and promote safety.
• Handled cash transactions accurately, ensuring proper handling of payments and receipts during shifts.
• Trained new servers on restaurant policies, procedures, and best practices for customer interaction.
• Resolved guest complaints promptly to maintain a positive atmosphere and encourage repeat business.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Greeted and seated guests, ensuring smooth flow of customer experience.
• Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
• Provided menu recommendations, enhancing dining experiences through product knowledge.
• Collaborated with team members to maintain cleanliness and organization of dining area.
• Resolved guest inquiries and concerns promptly, fostering positive relationships.
• Assisted in training new hosts, promoting effective service standards and teamwork.

As a sales associate, I would clean isles I would also answer any questions. Customers would have pull shoes so they can try on as well as size feet.