Makaliah Neely
Blue Island,IL
Summary
Highly motivated, Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
3
3
years of professional experience
Work History
Sales-associate
Neiman Marcus
Chicago, IL
03.2019 - 04.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Mentoring Coordinator
Non Profit Organization
Chicago, IL
06.2017 - 08.2018
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Education
High School Diploma -
Simeon Career Academy
8147 S Vincennes Ave , Chicago06.2017
Skills
- Customer Service
- Sales Trends
- Teamwork and Collaboration
- Customer Needs Assessment
- Sales Expertise
- Cash Handling
- Answering Customer Questions
- Upselling Products and Services
- Checking Inventories
Hobbies
Licensed Cosmetologist of five years, part time hairstylist and owner of www.Theweavedispensary.co
Timeline
Sales-associate
Neiman Marcus
03.2019 - 04.2021
Mentoring Coordinator
Non Profit Organization
06.2017 - 08.2018
High School Diploma -
Simeon Career Academy
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