Makari Black
Alpharetta,GA
Summary
Driven professional with proven expertise in customer service and stock management, demonstrated at Lowes and Buff City Soap. Excelled in boosting customer retention and sales through effective product recommendations and support. Skilled in teamwork, problem-solving, and store organization, contributing to significant improvements in shopping experience and sales performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowes
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Product Specialist
Buff City Soap
09.2021 - 11.2023
- Assisted with demonstrations for Product or Service to showcase functionality.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Collaborated with sales teams to develop effective selling strategies and materials, boosting sales performance.
Education
North Atlanta High School
Atlanta, GASkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Stocking and Receiving
- Order Processing
- Truck unloading
- Store Organization
Certification
- Forklift Certification
Timeline
Retail Sales Associate
Lowes
01.2023 - Current
Product Specialist
Buff City Soap
09.2021 - 11.2023
North Atlanta High School
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