Dynamic Floor Clerk at Unicor with a proven track record in enhancing customer satisfaction through effective outbound call management and resolution of subscription issues. Skilled in data entry and reporting, I excel in delivering results that meet customer needs while fostering a collaborative team environment.
its a call cnter and i assigned jobs to the phone agents as it was feed into the system to meet customers need
data entry and weekly reports out phone calls customer service
customer service for outbound calls
resolution with subscription
data entry
Apprenticeship in customer servie (5000 hours)
Customer service apprenticeship