Makaveli Ortiz
Springfield,MA
Summary
Highly motivated, cheerful professional Seeking career as a Flight Attendant with dedicated analytical skills and a demonstrated commitment to providing great customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Soapy's Noble Car Wash
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Resident Counselor
Service Net
02.2021 - 03.2022
- Work with some residents in achieving self-independence in a skillful manner.
- Worked with other resident by assisting them on personal care.
- Work with well round team to achieve success for the safety of clients and good cared.
- Team collaboration on activity planning and marinating communication with providers and other staff.
Door dasher delivery driver
01.2020 - 02.2021
- Providing customers with fast and safe delivery.
- Communicating with dispatchers regarding delivery details such as drop-off points, addresses, phone numbers, and names of customers.
- Gathering payment from customers for their orders.
Service Agent
Enterprise Rent-A-Car
01.2017 - 01.2020
- Provided customer service to clients efficiently and effectively.
- Responsible for detailing cars after they were returned.
- Responsible for transportation of clients.
Ride Operator
Six Flags
04.2015 - 10.2017
- Aimed to provide passengers with a smooth and uneventful ride by assisting guess in and out of the ride.
- Took attendance of children and adult present prior to each ride.
- Served a safe and effective machine operator on various large-scale projects.
- Entertain guess as they get on the ride or during ride.
- Made sure the seat belts are right and loose items were secure.
- Made sure lap bars are lock to ensure safety.
- Act as a first responder to ride emergencies and responds appropriately.
Education
Associate Degree - Foundation of Health
Holyoke Community College
Holyoke, MA05-2028
Flight Attendant Preparation Program -
Triad Aviation Academy
Greensboro, NC08.2022
High School Diploma -
High School of Commerce
Springfield, MA06.2017
Skills
- Fluent in Spanish
- Fluent in English
- Certified in CPR
- Certified in First AID
- Microsoft Office Programs
- Internet Explorer
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Customer service
Certification
- Certified in CPR
- Certified in First Aid
Position Statement
Highly motivated, cheerful professional seeking career as a Flight Attendant with dedicated analytical skills and a demonstrated commitment to providing great customer service.
Timeline
Cashier
Soapy's Noble Car Wash
03.2022 - Current
Resident Counselor
Service Net
02.2021 - 03.2022
Door dasher delivery driver
01.2020 - 02.2021
Service Agent
Enterprise Rent-A-Car
01.2017 - 01.2020
Ride Operator
Six Flags
04.2015 - 10.2017
Flight Attendant Preparation Program -
Triad Aviation Academy
High School Diploma -
High School of Commerce
Associate Degree - Foundation of Health
Holyoke Community College
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