Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Makayla Allen

Largo,FL

Summary

Energetically advanced in healthcare roles, notably as a Pharmacy Technician Trainee at Walgreen's Pharmacy, mastering medication data entry and fostering strong patient relations. Demonstrated exceptional time management and customer service, significantly enhancing patient care and pharmacy efficiency. Excelled in fast-paced environments, ensuring accuracy and compliance with HIPAA standards.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician Trainee

Walgreen's Pharmacy
Belleair Beach, FL
11.2021 - Current
  • Filled daily medication orders and entered prescription data into system.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Ensured compliance with state laws regarding controlled substances.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Organized drugs by expiration date to ensure freshness.
  • Answered telephones to respond to questions or requests.
  • Prepared intravenous solutions under the supervision of a pharmacist.
  • Assisted head pharmacist with filling large number of prescriptions per day.
  • Received incoming shipments and checked accuracy of orders.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Assisted patients in finding over-the-counter solutions to aid minor health issues.
  • Communicated effectively with other members of the health care team regarding medication orders and refills.
  • Ordered supplies from wholesalers or manufacturers when necessary.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Conducted quality control checks on all medications before dispensing them.
  • Kept work areas clean, organized, and safe at all times.
  • Maintained patient profiles and medication records.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Home Health Aide

CMH
Lansing, MI
08.2020 - 08.2021
  • Improved patient outlook and daily living through compassionate care.
  • Provided companionship and monitored health condition of clients.
  • Prepared meals and snacks according to prescribed diets.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Planned optimal meals based on established nutritional plans.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Documented patient status and reported changes in care needs.
  • Helped client with medication self-administration.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Tracked and reported clients' progress based on observations and conversations.

Housekeeper

Chelsea Retirement Community
Chelsea, MI
04.2018 - 08.2019
  • Followed safety procedures when handling hazardous materials.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied trash receptacles throughout the property.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Scrubbed kitchen appliances, countertops and fixtures.

Education

High School Diploma -

Western High School
Parma
06-2014

Some College (No Degree) -

Lansing Community College
Lansing

Some College (No Degree) -

Jackson College
Jackson, MI

Skills

  • Healthcare communication
  • Customer service
  • Medication data entry
  • Prescription filling
  • Time management
  • Attention to detail
  • HIPAA

References

References available upon request.

Timeline

Pharmacy Technician Trainee

Walgreen's Pharmacy
11.2021 - Current

Home Health Aide

CMH
08.2020 - 08.2021

Housekeeper

Chelsea Retirement Community
04.2018 - 08.2019

High School Diploma -

Western High School

Some College (No Degree) -

Lansing Community College

Some College (No Degree) -

Jackson College

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Makayla Allen