Summary
Overview
Work History
Education
Skills
Timeline
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MaKayla Baker

Nashville,TN

Summary

Detail-oriented Phlebotomist experienced in high-pressure healthcare environments. Specializes in patient care, quality control, and data management to ensure safe blood collection. Builds rapport with diverse patient populations, enhancing comfort during venipuncture and contributing to operational efficiency and improved patient satisfaction.

Overview

3
3
years of professional experience

Work History

Phlebotomist

American Red Cross
Nashville, Tennessee
06.2025 - Current
  • Performed venipuncture and blood collection procedures following established standards.
  • Centrifuged blood specimens to separate cells and sediment from serum.
  • Educated potential donors on eligibility criteria and benefits of donation.

Security Officer

GardaWorld Protective Services
Nashville, Tennessee
01.2025 - 06.2025
  • Secured personnel and premises by conducting thorough inspections of buildings and patrolling property to deter unauthorized access.
  • Screened visitors and employees for weapons and contraband using hand wands and metal detectors to ensure safety and compliance.
  • Followed post orders while maintaining a visible presence around the property to enhance security awareness.

User Support Specialist

Bytedance
Nashville, TN
01.2023 - 12.2024
  • Identified, diagnosed, and resolved technical problems, enhancing user experience and minimizing downtime.
  • Monitored system performance metrics, ensuring optimal functionality and early detection of issues.
  • Documented user interactions and solutions, improving knowledge base for future reference.

Education

Certificate - Phlebotomy

NATS INC.
Nashville, TN
05-2025

High School Diploma -

Hillsboro High School
Nashville, TN
05-2017

Skills

  • Venipuncture collection
  • Capillary collection
  • Specimen handling
  • Infection control
  • Safety compliance
  • Patient communication
  • Patient education

Timeline

Phlebotomist

American Red Cross
06.2025 - Current

Security Officer

GardaWorld Protective Services
01.2025 - 06.2025

User Support Specialist

Bytedance
01.2023 - 12.2024

Certificate - Phlebotomy

NATS INC.

High School Diploma -

Hillsboro High School
MaKayla Baker