Hi, I’m
Makayla Behm
Washington,IL
Summary
Eager Recovery Support Specialist always ready and willing to assist fellow co-workers with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Always willing to help others at any given moment.
Overview
10
years of professional experience
1
Certification
Work History
Carle HealthPeoria, Illinois
Recovery Support Specialist
12.2023 - Current
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helping guests in crisis' from mental health to natural caused issues to guests' needing rehab and detox support.
- Use my own experiences to help others.
Michaels Italian Feast Washington, Illinois
Assistant Manager
09.2019 - Current
Job overview
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Monitored security to protect employees, customers and property.
Kim DoughteryWashington, IL
Family Babysitter
09.2023 - 06.2024
Job overview
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Helped children learn how to complete small chores appropriate for age level.
- Assisted children with homework assignments and special projects across different subjects.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Took children to extra-curricular activities and on outings to approved locations.
Cassie EvansWashington, IL
Family Babysitter
08.2021 - 08.2023
Job overview
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Helped children learn how to complete small chores appropriate for age level.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted children with homework assignments and special projects across different subjects.
- Took children to extra-curricular activities and on outings to approved locations.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Lonnie AndersonWashington, IL
Concessions Worker
08.2014 - 12.2016
Job overview
- Consistently provided friendly service to promote better customer engagement.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Inspected stock to guarantee adequate quantity to meet customer demands.
- Maintained clean, organized workspace according to operational standards.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
Education
Eureka CollegeEureka IL
Associate of Science from Psychology
05.2027
Washington Community High SchoolWashington IL
High School Diploma
05.2023
Skills
- Meal and Snack Times
- Following Directions
- Playing Puzzles and Games
- Keeping Children Safe
- Managing Routines
- Staff Management
- Time Management
- Customer Relationship Management
- Closing and Contract Negotiations
- Financial Management
- Staff Supervision
- Customer Relations
- Cost Control
- Transaction Monitoring
- Orientating and Training
- Directing Team Members
- Shift Coverage
- Managing Multiple Priorities
- Closing Oversight
- Money Handling
- Reviewing Performance
- Customer Service and Satisfaction
- Overseeing Employees
- Negotiation and Conflict Resolution
- Hiring and Training
- Team Motivation
- Emotional Awareness
- Provide Emotional Support
- Emotional Support Techniques
- Social-Emotional Learning
- Companionship and Emotional Support
- Emotional Companionship
Certification
- CM - Certified Manager Certification
- Food Handlers Training
Languages
Spanish
Elementary
Timeline
Recovery Support Specialist
Carle Health
12.2023 - Current
Family Babysitter
Kim Doughtery
09.2023 - 06.2024
Family Babysitter
Cassie Evans
08.2021 - 08.2023
Assistant Manager
Michaels Italian Feast
09.2019 - Current
Concessions Worker
Lonnie Anderson
08.2014 - 12.2016
Eureka College
Associate of Science from Psychology
Washington Community High School
High School Diploma
Similar Profiles
Annie Harezlak, RHIAAnnie Harezlak, RHIA
HB Outpatient Coding Supervisor at Carle HealthHB Outpatient Coding Supervisor at Carle Health
KAYLLENE CLYMERKAYLLENE CLYMER
Care Coordination BH Call Center Supervisor at Carle HealthCare Coordination BH Call Center Supervisor at Carle Health
Nicholas MckissackNicholas Mckissack
HR Generalist at Carle HealthHR Generalist at Carle Health
Izzabella BrillIzzabella Brill
Certified Medical Assistant at Carle HealthCertified Medical Assistant at Carle Health
Seth TealbeySeth Tealbey
Support Analyst at FDC SolutionsSupport Analyst at FDC Solutions