Makayla Bowman-Conway
Auburn
Summary
Dedicated pharmacy technician student with a strong foundation in customer service and teamwork. Proficient in medication dispensing and inventory management, ready to enhance patient satisfaction and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Student
Piedmont Hospital
05.2026 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring availability of essential pharmaceuticals.
- Maintained a clean and organized work environment to promote efficiency.
- Processed prescription orders using pharmacy management software efficiently.
- Enhanced patient satisfaction by accurately filling prescriptions and providing friendly customer service.
Sales Associate
Old Navy, Gap
03.2026 - Current
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and enhance customer experience.
Front Desk Receptionist
Tru By Hilton
01.2025 - 02.2026
- Managed front desk operations, ensuring smooth guest check-ins and check-outs.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate records in property management system.
- Assisted in training new staff on front desk procedures and customer interaction protocols.
Gift Shop Attendant
Bucee's
04.2023 - 01.2025
- Provided exceptional customer service, assisting guests with product selections and inquiries.
- Maintained organized displays, ensuring products were visually appealing and easily accessible.
- Processed transactions accurately using point-of-sale systems, managing cash and credit sales efficiently.
- Assisted in inventory management, tracking stock levels and restocking merchandise as needed.
Team Member
Dunkin' Donuts
04.2020 - 01.2023
- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Operated various kitchen equipment to prepare food items according to safety and quality standards.
- Collaborated with team members to maintain cleanliness and organization of work areas during busy shifts.
- Trained new employees on operational procedures and customer service best practices to ensure consistency.
Education
Pharmacy Technician - Pharmacy Technician
Chattahooche Valley Community College
Phenix City, AL12-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Labeling accuracy
- Medication dispensing
Certification
- BLS Certification
- Pharmacy technician license
Timeline
Pharmacy Technician Student
Piedmont Hospital
05.2026 - Current
Sales Associate
Old Navy, Gap
03.2026 - Current
Front Desk Receptionist
Tru By Hilton
01.2025 - 02.2026
Gift Shop Attendant
Bucee's
04.2023 - 01.2025
Team Member
Dunkin' Donuts
04.2020 - 01.2023
Pharmacy Technician - Pharmacy Technician
Chattahooche Valley Community College