Makayla Campa
Live Oak
Summary
Dynamic professional with expertise in customer engagement, staff training, and problem-solving. Proven track record of enhancing dining experiences and streamlining operations to ensure high-quality service and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bartender
Willie's Grill & Icehouse
Schertz
11.2024 - Current
- Mixed and served beverages according to established recipes and company standards, ensuring consistency in quality.
- Maintained cleanliness and organization of the bar area during peak hours.
- Engaged customers in friendly conversation, contributing to a welcoming atmosphere and enhancing their overall dining experience.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Handled cash transactions and processed payments efficiently at the register.
- Educated guests on drink specials and menu offerings with enthusiasm.
- Resolved customer complaints professionally, maintaining customer satisfaction and loyalty.
Server
Longhorn Steakhouse
Live Oak
05.2023 - 12.2025
- Provided excellent customer service to enhance dining experiences.
- Took food and drink orders accurately and efficiently.
- Assisted with menu recommendations based on guest preferences.
- Maintained cleanliness and organization of dining areas.
- Handled cash and processed payments smoothly at the register.
- Trained new servers on restaurant procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
General Manager
Bush's Chicken
Schertz
03.2021 - 05.2023
- Managed daily business operations, including budgeting, staffing, scheduling, and customer service, to drive operational effectiveness.
- Managed daily operations of restaurant, ensuring efficient service flow and customer satisfaction.
- Trained staff on customer service standards and food safety protocols.
- Developed and implemented effective marketing strategies to increase brand visibility.
- Oversaw inventory management and ordering processes, maintaining optimal stock levels to meet demand.
- Coordinated with suppliers to maintain quality of food products and supplies.
- Ensured compliance with health regulations and operational procedures consistently.
Education
High School Diploma -
Allison Steele
Schertz, TX05-2022
Skills
- Beverage mixing
- Cash handling
- Customer engagement
- Menu education
- Order processing
- Staff training
- Problem solving
- Team collaboration
- Effective communication
- Attention to detail
Timeline
Bartender
Willie's Grill & Icehouse
11.2024 - Current
Server
Longhorn Steakhouse
05.2023 - 12.2025
General Manager
Bush's Chicken
03.2021 - 05.2023
High School Diploma -
Allison Steele