Summary
Overview
Work History
Skills
Timeline
Generic
Makayla  Coaxum

Makayla Coaxum

Summary

Proven Shift Manager adept in decision-making and customer service, significantly enhanced team performance through strategic task delegation and comprehensive staff training. Excelled in handling customer complaints, showcasing exceptional problem-solving abilities. Skilled in cash handling and inventory controls, committed to upholding company standards and values.Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Shift Manager

Arby's
08.2022 - 11.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Staff motivation
  • Handling customer complaints
  • Team development
  • Staff development
  • Flexible schedule
  • Inventory controls

Timeline

Shift Manager

Arby's
08.2022 - 11.2024
Makayla Coaxum