MaKayla Edwards
Jacksonville,FL
Summary
Hard-working dedicated student with a deep passion for helping others and well-developed organizational skills. Compassionate volunteer offering excellent work ethic and important communication skills seeking an opportunity to further education to build upon knowledge of exercise science. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Developed exceptional customer service and communication skills within fast-paced retail environment, seeking to transition into new field. Demonstrated ability to engage customers and promote brand loyalty through effective interpersonal interactions. Looking to leverage these transferrable skills in dynamic and customer-focused role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In-Store Brand Representative
Hollister.Co
05.2025 - Current
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Enhanced customer satisfaction by providing personalized product recommendations and addressing inquiries promptly.
- Assisted store management with inventory control, ensuring accurate counts and timely restocking of merchandise.
- Effectively handled customer complaints, resolving issues promptly and professionally to protect brand reputation.
- Established clear communication channels between Brand Representative Team members which enhanced teamwork leading to better customer interactions.
Volunteer
City Rescue Mission Inc.
04.2023 - 04.2023
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Supported staff with clerical work and other office tasks.
- Supported program leaders with administrative support duties.
Work Study Student
Jacksonville University
01.2023 - 04.2023
- Designed specific workout systems for individual clients based on performance ability.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Organized files and created new system for personal fitness plans, records and contracts.
Teacher's Aide Volunteer
Southside Estates Elementary
01.2023 - 01.2023
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Supported classroom activities, tutoring, and reviewing work.
- Taught children about Earth day.
Volunteer
Merrill Road Elementary School
08.2022 - 11.2022
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Supervised one or more center activities as directed by classroom teacher.
- Read stories with small groups of students.
Volunteer
Hawaii Women's Basketball
06.2019 - 06.2019
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Facilitated proper stretching techniques daily.
Education
Master of Science - Exercise Science
Jacksonville University
Jacksonville, FL05-2025
Bachelor of Science - Kinesiology
Jacksonville University
Jacksonville, FL04.2023
Skills
- Critical Thinking
- Attention to Detail
- Teamwork and Collaboration
- MS Office
- Communication
- Empathy
- Trustworthy
- Community Service
- Organized
- Responsible
- Punctual
- Goal-oriented mindset
Certification
- Basic Life Support/CPR certfied , American Heart Association - 10/25/2024-10/25/2026
Timeline
In-Store Brand Representative
Hollister.Co
05.2025 - Current
Volunteer
City Rescue Mission Inc.
04.2023 - 04.2023
Work Study Student
Jacksonville University
01.2023 - 04.2023
Teacher's Aide Volunteer
Southside Estates Elementary
01.2023 - 01.2023
Volunteer
Merrill Road Elementary School
08.2022 - 11.2022
Volunteer
Hawaii Women's Basketball
06.2019 - 06.2019
Master of Science - Exercise Science
Jacksonville University
Bachelor of Science - Kinesiology
Jacksonville University
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