Makayla Ethington
Schertz,TX
Summary
Dedicated and adaptable professional with over five years of experience in the fast-paced hospitality industry as a server. Demonstrated ability to thrive in dynamic environments, effectively manage time, and deliver exceptional customer service. Adept at fostering positive relationships with diverse clientele and collaborating within team settings. Now transitioning to a career in education with a passion for empowering and inspiring students. Bringing strong communication skills, patience, and a commitment to fostering an inclusive and engaging learning environment.
Overview
8
8
years of professional experience
Work History
Student Teacher
SCUCISD
08.2023 - Current
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication
Waitstaff
The Rooted Fork
02.2022 - Current
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Established a positive work environment, promoting teamwork and open communication among staff members.
Substitute Teacher
Marion Independent School District
10.2021 - 08.2023
- Managing classroom behavior
- Execute lesson plans consistent with teacher's guidelines, and school curriculum
- Adhere to all school policies and procedures
- Uphold an orderly classroom environment and provide apositive learning experience
Server/Bartender
EVO ENTERTAINMENT
05.2020 - 02.2022
- Served guest in a fast-paced environment and managed time for an optimal guest experience for each guest
- Assist with special events as needed or by guest request
- Resolve customer complaints, guide them and provide relevant information
- Trained new servers and familiarized new employees with company culture
- Stocked bar and made mixed drinks for bar patrons
- Served food and beverages promptly with focused attention to customer needs.
Server
CHILI'S
08.2018 - 12.2018
- Greeting guest in a prompt and courteous manner
- Offer menu recommendations upon request
- Built and maintained customer relationships
- Completed side work during down time including rolling silverware, keeping stations stocked and clean, and assisted the dishwasher
Cashier
CHESTER'S HAMBURGER
03.2018 - 07.2018
- Provided a positive customer experience with friendly, and courteous service
- Assisted various other positions throughout the shift
- Maintained cleanliness at all times including sweeping, mopping, and other tedious deep cleaning procedures
- Knowledge of beer and other menu items to provide accurate descriptions to guests upon request
Cashier
KOWLOON CHINESE RESTAURANT
04.2016 - 08.2017
- Counted cash in the register drawer at the beginning and end of each shift
- Greet customers when entering and leaving the store
- Manage transactions with customers using the cash register
- Maintain clean and tidy checkout areas
Education
Bachelor of Arts in Equity and Education with a concentration in ESL Science -
University of Texas At San Antonio
05.2024
Associate of Science -
Northeast Lakeview Community College
12.2020
HIGH SCHOOL DIPLOMA -
SAMUEL CLEMENS HIGH SCHOOL
06.2017
Skills
- Workplace Safety
- Lesson Planning
- Classroom Management
- Differentiated Instruction
- Cash Handling
- Guest Engagement
Timeline
Student Teacher
SCUCISD
08.2023 - Current
Waitstaff
The Rooted Fork
02.2022 - Current
Substitute Teacher
Marion Independent School District
10.2021 - 08.2023
Server/Bartender
EVO ENTERTAINMENT
05.2020 - 02.2022
Server
CHILI'S
08.2018 - 12.2018
Cashier
CHESTER'S HAMBURGER
03.2018 - 07.2018
Cashier
KOWLOON CHINESE RESTAURANT
04.2016 - 08.2017
Bachelor of Arts in Equity and Education with a concentration in ESL Science -
University of Texas At San Antonio
Associate of Science -
Northeast Lakeview Community College
HIGH SCHOOL DIPLOMA -
SAMUEL CLEMENS HIGH SCHOOL
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