Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Makayla Ferguson

Oregon City,OR

Summary

Dedicated professional with experience in customer service and creative project management. Skilled in active listening and collaboration, driving high satisfaction levels and fostering strong client relationships to support business growth.

Overview

2
2
years of professional experience

Work History

Art Director Lead

Fircreek Day Camp
Bellingham, Washington
06.2025 - 08.2025
  • Designed engaging art concepts for summer camp programs and activities.
  • Collaborated with camp staff to create visual materials for promotions and events.
  • Managed art supplies inventory to ensure availability for creative projects.
  • Developed themed decorations to enhance camp atmosphere and experience.
  • Presented design ideas to team members, incorporating feedback into final concepts.
  • Assisted students with art projects and provided one-on-one support during lessons.

Grocery Clerk

Grocery Outlet Bargain Market
Oregon City, Oregon
07.2023 - 06.2025
  • Worked successfully with a diverse group of coworkers to accomplish goals and address all issues related to the company's protocol.
  • Assisted customers over the phone regarding store operations and project information.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided training support to new cashiers on company policies and procedures.

Customer Service Representative

Schwietert's Cones and Candy
Cannon Beach, Oregon
06.2024 - 12.2024
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by providing a friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Resolved customer complaints in a professional manner.
  • Collected credit card and cash payments to complete transactions for customer orders.

Education

High School Diploma -

North Clackamas Christian School
Oregon City, Oregon
06-2023

Some College (No Degree) - Biblical Studies

Ecola Bible College
Cannon Beach, Oregon

Skills

  • Customer service
  • Active listening
  • Client relationship management
  • Team collaboration
  • Problem solving
  • Building rapport
  • Empathy and patience

Custom

  • I enjoy to serve others.

Timeline

Art Director Lead

Fircreek Day Camp
06.2025 - 08.2025

Customer Service Representative

Schwietert's Cones and Candy
06.2024 - 12.2024

Grocery Clerk

Grocery Outlet Bargain Market
07.2023 - 06.2025

High School Diploma -

North Clackamas Christian School

Some College (No Degree) - Biblical Studies

Ecola Bible College

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