Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Figueroa

Baldwin Park,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Gifted at working with all types of personalities. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

1
1
year of professional experience

Work History

Crew Member

Auntie Anne's Pretzels
Baldwin Park, CA
06.2022 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.

Crew Member

Kfc Chicken
Baldwin Park, CA
08.2021 - 10.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Baldwin Park High School
Baldwin Park, CA
06.2022

Skills

  • PPE Compliance
  • Cash Drawer Operations
  • Stocking and Replenishing
  • Customer Relations
  • Customer Service
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Time Management

Timeline

Crew Member

Auntie Anne's Pretzels
06.2022 - Current

Crew Member

Kfc Chicken
08.2021 - 10.2021

High School Diploma -

Baldwin Park High School
Makayla Figueroa