Makayla Frank
Brockton,Massachusetts
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Market Basket
11.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls to answer questions about products and services.
- Lottery and Money Orders
- Refunds
Education
Brockton High School
Brockton, MAHigh School Diploma -
Brockton High School
Brockton, MA07.2024
Skills
- Friendly
- Independent
- Hardworking
- Reliable
- Responsible
Teacher Assistant for Nursing
I teacher assist for the younger kids in the Brockton High School nursing program. I teach them skills and critique them on it.
Timeline
Customer Service Associate
Market Basket
11.2021 - Current
Brockton High School
High School Diploma -
Brockton High School