Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Cannon

Pine Bush

Summary

Dynamic and approachable professional. Skilled in early childhood education and behavior modeling, I foster positive environments and enhance user experiences, ensuring safety and engagement for children in various settings. I am dedicated to supporting emotional well-being. Diligent teachers assistance with solid foundation in child care. Provided supportive and nurturing environments for children, contributing to their emotional and social development. Demonstrated strong communication and problem-solving skills, ensuring safe and engaging environment for children. Background in creating supportive environments and fostering growth through effective communication and attention to individual needs. Recognized for collaborative teamwork and adaptability in dynamic settings, ensuring reliable and flexible care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walgreens
11.2020 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed cash and card transactions efficiently, ensuring accuracy in daily sales reports.
  • Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
  • Maintained organized checkout area, facilitating smooth operations during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Set up new sales displays each week with fresh merchandise.

Library Clerk

Pine Bush Area Public Library
02.2019 - Current
  • Managed circulation desk operations, ensuring efficient check-in and check-out processes.
  • Assisted patrons with locating materials, enhancing user experience and satisfaction.
  • Organized library resources, maintaining accurate inventory and cataloging systems.
  • Trained new staff on library procedures and patron service protocols.
  • Collaborated with team members to streamline workflow processes and improve service delivery.
  • Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
  • Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
  • Collaborated with team members to plan engaging programs and events that promoted literacy within the community.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Answered questions from patrons and helped to find desired materials.
  • Helped patrons to complete forms for library card issuance.
  • Located desired customer items through interlibrary loan system and coordinated deliveries.
  • Helped children select appropriate reading level library books.
  • Assisted patrons with printing and copying according to personalized requirements.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Maintained secure environment by monitoring visitors at front desk.
  • Placed books on proper shelves when returned to circulation.
  • Collected and processed fines on overdue library materials.

School Bus Monitor

Bernie Bus
10.2023 - 12.2023
  • Monitored student behavior, ensuring safety and compliance during transit.
  • Assisted children with boarding and disembarking, promoting a secure environment.
  • Communicated effectively with drivers to coordinate safe arrival and departure.
  • Conducted regular safety checks on buses, addressing maintenance needs proactively.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.

Club Kids Counselor

YMCA of Middletown NY
09.2017 - 06.2020
  • Supervised daily activities, ensuring safety and engagement for children during before and after school programs.
  • Developed and implemented age-appropriate educational activities to stimulate learning and development.
  • Maintained a clean, organized environment conducive to learning and play, promoting health standards.
  • Monitored behavior and provided support, fostering a positive atmosphere for social interaction among students.
  • Coordinated schedules and activities, optimizing use of available resources for diverse groups of children.
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.
  • Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
  • Promoted physical fitness among students through engaging outdoor games, sports activities.
  • Facilitated group activities that promoted social skills development and positive peer interactions among students.
  • Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
  • Improved communication with parents by providing regular updates on their children''s progress and behavior during before and after school care sessions.
  • Managed daily attendance records, ensuring accurate documentation of student participation in the program.
  • Enhanced parent satisfaction by addressing concerns promptly, professionally, and compassionately.
  • Supported students'' academic growth by offering homework assistance and tutoring when needed.
  • Coordinated snack preparation for students during program hours while adhering to strict dietary guidelines and allergy restrictions.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Managed program supplies inventory, ensuring adequate resources were available for planned activities and maintaining cost efficiency.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept children between ages of 5 and 13 safe and secure with vigilant oversight.

Camp Counselor

YMCA of Middletown Camp Robbins
06.2015 - 08.2018
  • Supervised daily activities, ensuring safety and engagement of campers.
  • Developed and implemented creative programs to enhance camper experience.
  • Mentored junior counselors, fostering skill development and teamwork.
  • Coordinated schedules and logistics for group activities and events.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Supervised a group of of children ages 5 and 6 to ensure safety and security throughout the camp day
  • Supervised a group of 12 children to ensure safety and security throughout the camp day
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
  • Implemented rules and regulations to enforce discipline and compliance.

Education

No Degree - Early Childhood Education

Orange County Community College
Middletown, NY
05-2019

Bachelor of Arts - Psychology

Southern New Hampshire University
Manchester, NH
06-2025

Skills

  • Friendly
  • Cheerful and energetic
  • Safety awareness
  • Mandated Reporter
  • Early childhood education
  • Child development
  • Emotionally supportive
  • Approachable
  • Parent communication
  • Activity development
  • Behavior modeling
  • Lesson plan development

Certification

  • Mandated Reporter


Timeline

School Bus Monitor

Bernie Bus
10.2023 - 12.2023

Customer Service Associate

Walgreens
11.2020 - Current

Library Clerk

Pine Bush Area Public Library
02.2019 - Current

Club Kids Counselor

YMCA of Middletown NY
09.2017 - 06.2020

Camp Counselor

YMCA of Middletown Camp Robbins
06.2015 - 08.2018

No Degree - Early Childhood Education

Orange County Community College

Bachelor of Arts - Psychology

Southern New Hampshire University

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