Makayla Franklin

Target Corporation

03.2023 - Current

Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Assisted coworkers when needed in various departments in order to maintain smooth functioning of store.
Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Optimized store operations by assisting with opening or closing procedures as needed.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
Developed strong product knowledge so as to better serve customers' needs effectively.
Welcomed guests on arrival, displaying professional and friendly approach.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.