Makayla Fulton
Burlington
Summary
Experienced patient care professional with a strong background at Shore Memorial Hospital, excelling in effective communication and team collaboration. Proven ability to enhance patient experiences through meticulous attention to detail and strong organizational skills. CPR certified, adept at problem-solving and committed to delivering exceptional service in fast-paced environments.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Hospital Volunteer
Shore Memorial Hospital
Somers Point
10.2024 - Current
- Maintained stocked medical supply room and patient rooms with necessary supplies, equipment, and instruments to ensure seamless care.
- Transported laboratory results, biological specimens and patient records to correct locations.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, promptly reporting changes to medical or nursing staff to facilitate timely interventions.
- Answered phones, took messages, and directed calls to appropriate staff members.
Substitute Teacher
ESS
10.2024 - Current
- Educated students across subjects, ensuring smooth learning continuity during head teacher's absence.
- Delivered instruction in various subjects to diverse student groups.
- Facilitated student discussions to foster engagement and enhance understanding.
Caterer
Harvest Catering & Events
Princeton
07.2019 - Current
- Supervised catering staff to maintain operational efficiency during events.
- Communicated with clients to confirm details and accommodate special requests.
- Collaborated with team to set up events for seamless execution.
- Prepared and served gourmet food, enhancing the guest experience during events.
Waitress
BetMGM Sportsbook & Bar, Borgata Casino
Atlantic City
06.2024 - 09.2024
- Delivered exceptional customer service in a fast-paced sports bar environment.
- Resolved customer concerns promptly, enhancing overall experience and ensuring timely escalation of issues to management.
- Answered inquiries regarding casino locations and menu offerings, providing clear and accurate information to guests.
Cocktail Server
Level One, Borgata Casino
Atlantic City
10.2023 - 06.2024
- Welcomed guests, taking food and cocktail orders at lounge tables and blackjack tables.
- Delivered service for private parties, events, and banquets throughout the season.
- Upheld cleanliness and order in serving areas during busy shifts.
- Facilitated staff training on service protocols and menu details, ensuring consistent service quality.
Costumed Cocktail Server
Borgata Beer Garden & Pool
Atlantic City
05.2023 - 09.2023
- Processed and served beverage orders efficiently to customers.
- Executed cash handling procedures with accuracy and integrity.
- Assisted in training new staff on cocktail preparation techniques.
- Maintained cleanliness throughout property to enhance guest experience.
Customer Service Associate
Wawa
Burlington Township
03.2021 - 08.2021
- Oversaw food preparation and service as shift leader.
- Prepared and served meals with a focus on quality and speed.
- Crafted drinks according to customer specifications.
- Handled cashier transactions, achieving high accuracy in financial reporting.
- Performed inventory counts regularly to track supplies and reduce shortages.
Education
Bachelor of Science - Public Health With A Concentration in Community Health Education
Stockton University
Galloway, N.J.05-2025
Diploma -
Burlington City High School
Burlington City, N.J.06-2021
Skills
- Patient care and patient-centered care
- Recording vital signs
- Patient positioning and transport
- CPR certification
- Community health education
- Team collaboration and leadership
- Problem-solving abilities
- Medical terminology proficiency
- Organizational skills
- Effective communication
Recognitions
- National Honor Society - Inducted as a junior, and volunteered in various places as a junior and senior
- Key Club - Helped set up events around the school as well as the local nursing home
- In 2020, started a petition in response to all fall sports being canceled, receiving almost 1,000 signatures
- Played varsity lacrosse and field hockey all four years of high school
- Public Health Club - junior and senior year at Stockton University
Certification
Training for Intervention Procedure - TIPS
Accomplishments
National Honor Society - High School
Affiliations
Volunteer, Masonic Village Nursing Home - Burlington, N.J. (2019)
Timeline
Hospital Volunteer
Shore Memorial Hospital
10.2024 - Current
Substitute Teacher
ESS
10.2024 - Current
Waitress
BetMGM Sportsbook & Bar, Borgata Casino
06.2024 - 09.2024
Cocktail Server
Level One, Borgata Casino
10.2023 - 06.2024
Costumed Cocktail Server
Borgata Beer Garden & Pool
05.2023 - 09.2023
Customer Service Associate
Wawa
03.2021 - 08.2021
Caterer
Harvest Catering & Events
07.2019 - Current
Bachelor of Science - Public Health With A Concentration in Community Health Education
Stockton University
Diploma -
Burlington City High School