Open To Work
Megan McGuire
Tamarac,FL
Work Preference
Summary
Proficient in delivering exceptional patient care and support, emphasizing client relations and confidentiality. Known for effective customer service, communication and teamwork. Ready and willing to contribute to a supportive healthcare environment. Currently pursuing medical coursework towards completion of further degrees.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Hospital Volunteer
Cleveland Clinic
Weston, FL
02.2026 - Current
- Communicate with patients to promote patient comfort and well-being.
- Conduct daily rounds to check on patients and address needs such as water, blankets, toiletries, and comfort items.
- Maintain patient confidentiality and adhere to HIPAA guidelines while interacting with patients and healthcare staff.
- Collaborate with nurses and healthcare staff to ensure patient needs were addressed promptly whilst supporting a positive patient care experience.
Customer Service Staff Member
Publix
Coral Springs, Florida
04.2021 - Current
- Deliver exceptional customer service by assisting customers with professionalism, empathy, and patience.
- Communicate effectively with diverse individuals, answering questions and resolving concerns to enhance customer experience.
- Maintain accuracy while handling cash transactions and processing payments in a fast-paced work environment.
- Collaborate with team members to streamline daily operations and elevate customer satisfaction.
- Demonstrate strong attention to detail while following company policy and procedures.
- Maintain a clean, organized, and safe work environment in accordance with company standards.
- Manage multiple tasks at once while remaining calm and poised under pressure.
- Handle cash office policies early morning and late night with care.
Education
Bachelor of Science - Exercise Science (Pre-PT/OT)
Florida Atlantic University
Boca Raton, FL12-2025
Associate Of Arts -
Broward College
Skills
- Patient-centered care
- HIPAA Compliance and confidentiality
- Customer Service excellence
- Client relations
- Workflow prioritization
- Sound Judgment/Analytical Skills
- Interpersonal effectiveness and professionalism
- Microsoft Word, Excel, Outlook, PowerPoint
- Multi-line phone systems
- Typing and computer proficiency
- Ability to work independently or with a team
Timeline
Hospital Volunteer
Cleveland Clinic
02.2026 - Current
Customer Service Staff Member
Publix
04.2021 - Current
Bachelor of Science - Exercise Science (Pre-PT/OT)
Florida Atlantic University
Associate Of Arts -
Broward College