Makayla Gilbert
Buffalo,WY
Summary
Versatile and achievement-oriented professional with a strong background in construction and hospitality, demonstrated by impactful roles at S&L Industrial and Pizza Hut. Excelled in project efficiency, safety, and team leadership, enhancing project execution and customer satisfaction. Skilled in construction safety and customer service, with a proven ability to manage multiple tasks and teams effectively.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
2
2
years of professional experience
Work History
Job Site Supervisor
S&L Industrial
08.2023 - 10.2024
- Improved construction project efficiency by implementing effective scheduling and resource allocation strategies.
- Coordinated onsite activities for effective execution of tasks while maintaining strict quality standards.
- Facilitated transparent communication between architects, engineers, and workers to align project objectives with stakeholder expectations.
- Maintained safe working environments through regular inspections and adherence to safety regulations and guidelines.
- Monitored inventory levels regularly to avoid material shortages that could lead to project delays or cost overruns.
Cook/Restaurant Server
Pizza Hut
09.2022 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Buffalo High School
Buffalo, WY05-2023
Skills
- Environmental awareness
- Maintenance coordination
- Construction safety
- Safety awareness
- Staff management
- Project oversight
- Maintenance and repair
- Multitasking and organization
- Willingness to learn
- Supply restocking
- Teamwork
- Customer service
Timeline
Job Site Supervisor
S&L Industrial
08.2023 - 10.2024
Cook/Restaurant Server
Pizza Hut
09.2022 - 04.2024
High School Diploma -
Buffalo High School
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