Makayla Hardy
Council Bluffs,United States
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Team Lead(Entertainment)
Walmart
10.2020 - 10.2021
- Answered questions regarding its merchandise
- Designed displays to make experience interactive, engaging and reassuring
- Collaborate with workers and managers to solve work-related problems
- Responsible for making sure everyone on the team stayed busy throughout the day
- Assisted customers in a helpful and friendly manner
- Responsible for ordering, pricing, and putting up stock to company guidelines
- Stocked shelves and supplies and organized displays
- Managed inventory and shrink for departments.
Health & Beauty Department Manager
Walmart
08.2020 - 10.2020
- Answered questions and concerns through extensive product & brand knowledge
- Organized store merchandise shelves, by cleaning and stocking products
- Operated a cash register and processed sales while utilizing strong customer service skills to increase sales.
Electronics Department Manager
Walmart
10.2019 - 08.2020
- Familiar with a wide variety of electronic devices and media
- Keeping the displays clean and organized was also part of the my responsibilities
- Served as salesperson in the electronics department, ran the register, and was responsible for stocking merchandise and the overall cleanliness of the department
- Performed duties such as Opening and closing procedures, inventory, stocking, customer service, and sales
- Maintained department cleanliness and completed projects (i.e
- Setting up displays, rearranging product, etc.)
Electronic Sales Associate
Walmart
06.2018 - 10.2019
- Describe merchandise and explain the operation of merchandise to customers
- Provide phone support for customers
- Assisted the customer in person and/or telephone
- Experience working the busiest retail days of the year Proved to be a very good sales associate in the electronics department for Walmart, successfully raised sales higher with the help of myself and other co workers.
Cashier
Walmart
03.2018 - 06.2018
- Assisted customers by scanning and bagging items timely and efficiently, ensuring proper change when handling various types of payment methods
- Created a friendly/positive impression at the checkouts.
Education
Diploma -
West Harrison Community School
Mondamin, Iowa01.2018
Skills
- Great attention to detail
- Able to accurately check guest identification
- Excellent people and customer service skills
- Time-management skills
- Ability to work in fast-paced environment and remain calm while doing so
- Good leadership skills
- Able to accept criticism
- Good decision-making and problem-solving skills
Timeline
Team Lead(Entertainment)
Walmart
10.2020 - 10.2021
Health & Beauty Department Manager
Walmart
08.2020 - 10.2020
Electronics Department Manager
Walmart
10.2019 - 08.2020
Electronic Sales Associate
Walmart
06.2018 - 10.2019
Cashier
Walmart
03.2018 - 06.2018
Diploma -
West Harrison Community School
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