Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Hill

Forsyth,MO

Summary

Proven Sales Associate at Famous Footwear, adept in conflict resolution and sales floor organization, enhanced customer satisfaction through exceptional service and problem-solving. Trained new staff, ensuring seamless integration. Excelled in high-stress situations, demonstrating excellent communication and people skills. Achieved notable customer retention by prioritizing hospitality and accommodation. Developed skills in fast-paced retail environments, ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

Work History

Sales Accosiate

Famous Footwear
08.2024 - Current
  • .Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

High School -

Online School
Online School

Skills

  • Excellent people skills
  • Reliable and punctual
  • Hospitality and accommodation
  • Excellent communication skills
  • Sales floor organization
  • Conflict Resolution

Timeline

Sales Accosiate

Famous Footwear
08.2024 - Current

High School -

Online School
Makayla Hill