Makayla Hinson
Detroit,USA
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
01.2025 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Sales Associate
Ross Dress For Less
09.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Housekeeper
Holiday Inn
06.2024 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Cashier/Customer Service
LAZ parking
12.2023 - 02.2024
- Handling vehicles and personal items
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Sales Associate
Foot Locker
06.2022 - 08.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Some college experience - Criminal Justice
Tiffin University
Tiffin, OH08.2022
Skills
- Childcare
- Sanitation
- Merchandising
- POS
- Cash Handling
- Culinary experience
- Customer service
- Experience working with students
- Cleaning
- Organizational skills
- Cashiering
- Retail sales
- Team building
- Housekeeping
- Time management
- Problem-solving skills
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Crew Member
McDonald's
01.2025 - 02.2025
Sales Associate
Ross Dress For Less
09.2024 - 10.2024
Housekeeper
Holiday Inn
06.2024 - 08.2024
Cashier/Customer Service
LAZ parking
12.2023 - 02.2024
Sales Associate
Foot Locker
06.2022 - 08.2022
Some college experience - Criminal Justice
Tiffin University
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