Makayla Tipton
Macon,Mo
Summary
Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
10
10
years of professional experience
Work History
Home Daycare Owner
Myself
Macon
04.2022 - Current
- Organized field trips to local parks and museums to provide educational experiences for children.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Supervised playtime in order to ensure that all children were engaging in appropriate activities.
- Established positive relationships with families by responding promptly to inquiries or concerns about their children's care.
- Maintained organized and clean classroom and play areas.
- Maintained a safe environment by monitoring the children's activities and enforcing safety rules.
- Created schedules for nap times and meal times that met the needs of each individual child.
- Maintained safe play environment.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Provided nurturing and appropriate environment for children of various ages.
- Assisted in potty-training toddlers as well as teaching basic hygiene skills such as hand washing and brushing teeth.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Kept accurate records of attendance, meals served, medications administered and other important information.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Taught basic manners such as saying please, thank you, excuse me when appropriate while also encouraging socialization skills.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Title Agent
Macon County Title
02.2020 - Current
- I communicated with customers, worked with banks, and made calls to customers.
- Title searched properties, collected taxes from collectors, and recorded documents.
- The closing agent for the title company went over the closing documents with the customers.
- Assisted customers with completing forms related to the sale or purchase of properties.
- Created and maintained accurate records of all documents related to real estate transactions.
- Prepared closing statements for buyers and sellers in accordance with applicable regulations.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Attended closings as necessary to answer questions from buyers and sellers concerning their settlement documents.
- Maintained regular communications with clients to discuss and resolve issues.
- Identified potential risks associated with transfers of title by researching zoning ordinances and environmental regulations.
- Verified accuracy of settlement sheets prior to closing date.
- Performed post-closing services such as recording deeds at county clerk offices.
- Managed multiple projects simultaneously while adhering to strict deadlines.
EMT/Security officer
Garda World
Thomas Hill
07.2018 - 02.2020
- I communicated with visitors, made badges, and escorted people on the property.
- Ran any medical calls on site
- Secured the property, and watched the cameras.
- Make schedules and formulate Excel sheets.
- Administered first aid treatment or life support in prehospital settings.
- Participated in drills designed to prepare responders for handling large-scale emergencies.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Trained new hires by offering insight into job duties and assessing shift performance.
Ward Clerk Emergency Department
Samaritan Hospital
05.2016 - 02.2019
- Communicated with patients, nurses, and doctors about procedures and orders.
- Entered and billed insurance.
- Organized medical charts, documents, and billing.
- Scanned and worked with medical records to keep files updated.
- Facilitated communication between medical staff, patients, and families to ensure effective care delivery.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
- Conducted patient intake interviews to collect medical information and insurance details.
- Collected paperwork for patients, nurses, and physicians.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Maintained a clean and organized front desk and reception area.
- Prepared and processed medical forms, documents, and reports, maintaining high accuracy.
Clinical Receptionist
Complete Family Medicine
05.2015 - 04.2016
- Greeted patients upon entrance to the clinic in a welcoming, positive manner.
- Prepared charts for the providers, nurses, and medical staff.
- Communicated both in writing and orally with staff and patients.
- Verified patient insurance coverage and collected co-payments or other payments due at time of service.
- Informed patients of financial responsibilities prior to rendering services.
- Conducted patient intake interviews to collect medical information and insurance details.
- Performed various administrative tasks such as filing documents, faxing forms, and scanning documents into the system.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Took messages from patients and promptly relayed to appropriate staff.
Education
Prepretory Degree (K-12) -
Macon R-1
Macon, MOPre-requsits for Associates - General Education
Moberly Area Communty College
Moberly, MOEmergency Technician -
Macon Area Community Technical School
Macon, MOSkills
- Excellent communication skills
- Flexible
- Resourceful
- Determined
- Ability to learn multiple computer programs and tools
- Knowledge of multiple phone systems
- 10-key
- Proficient in Word,
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in McKesson
- Proficient in Paragon
- Proficient in TextCaster
- Proficient in NexGen
- Proficient in SoftPro
- Record keeping
- Time management
- Multitasking Abilities
- Organizational skills
References
- Nikki Wilson, 660-651-2760
- Lindsey Echternacht, 660-341-4891
- Ashley Anselmo, 660-988-1970
Timeline
Home Daycare Owner
Myself
04.2022 - Current
Title Agent
Macon County Title
02.2020 - Current
EMT/Security officer
Garda World
07.2018 - 02.2020
Ward Clerk Emergency Department
Samaritan Hospital
05.2016 - 02.2019
Clinical Receptionist
Complete Family Medicine
05.2015 - 04.2016
Prepretory Degree (K-12) -
Macon R-1
Pre-requsits for Associates - General Education
Moberly Area Communty College
Emergency Technician -
Macon Area Community Technical School