Makayla Jackson
Baton Rouge,LA
Summary
Seeking an opportunity to join an organization as a Patient Access Representative. To provide outstanding customer service and utilize my knowledge of healthcare operations.
Overview
4
4
years of professional experience
Work History
In Home Daycare Provider
Peek & play in home daycare
02.2021 - Current
- Enhanced children''s cognitive development by implementing age-appropriate educational activities.
- Maintained a clean, safe, and organized space for daily activities, ensuring child safety and comfort.
- Developed individualized care plans for each child to address their unique needs and learning style.
Sales Associate
Burlington coat factory
05.2022 - 09.2023
- Generated new sales leads to achieve and exceed monthly sales goals.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Representative
Circle K
11.2019 - 07.2022
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded proactively and positively to rapid change.
- Managed timely and effective replacement of damaged or missing products.
Education
Certification - Administrative Medical Assistant
Camelot College
2618 Wooddale Blvd02.2024
Some College (No Degree) -
Med-advance Training
1212 South Acadian ThruwayHigh school or equivalent -
Glen Oaks High School
6650 Cedar Grove05.2015
Skills
- Customer service - 3 years
- Critical thinking - 3 years
- Active listening - 4 years
- Problem solving - 3 years
- Communication - 4 years
- Planning - 2 years
- Decision making - 4 years
- Patient charting
- Medical scheduling
- Medical terminology
References
President Williams of Camelot college (225)907-3310
Mr. Simon vice president of Camelot college (225)907-5597
Ariel Johnson instructor (601)341-8682
Timeline
Sales Associate
Burlington coat factory
05.2022 - 09.2023
In Home Daycare Provider
Peek & play in home daycare
02.2021 - Current
Customer Service Representative
Circle K
11.2019 - 07.2022
Certification - Administrative Medical Assistant
Camelot College
Some College (No Degree) -
Med-advance Training
High school or equivalent -
Glen Oaks High School
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