Makayla Jean Louis
Miami Gardens,FL
Summary
I am looking for a position where I can grow within the company. I am Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service/ Sales Representative
Target Stores
11.2021 - Current
- - Processed customer transactions accurately and efficiently, including deposits, withdrawals, and transfers. - Provided exceptional customer service, addressing inquiries, and resolving issues in a timely manner. - Balanced cash drawer at the beginning and end of each shift, ensuring accuracy and compliance with bank policies. - Promoted and cross-sold bank products and services to meet customer needs. - Assisted in the implementation of new banking technologies and procedures.
Education
Associate of Arts - Business Administration And Management
Miami Dade College
08.2024
High School Diploma -
American Senior High
Miami Lakes05.2023
Skills
- Marketing
- Project Management
- Budget Planning
- Communication
- Problem-solving
- Account Management
- Customer Needs Assessment
- Incoming Call Management
- Business Growth and Retention
- Appointment Scheduling
- Customer Complaint Resolution
- Sales Quota Achievement
- Contract Negotiations
- Business Development
- Marketing Promotions
- Account Servicing
- Opening and Closing Procedures
- Cash Handling
- Processing Payments
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores
Sales
#1 top selling agent for Target Red Cards sales
References
Available upon request
Certification
- CNP - Certified Notary Public
Timeline
Customer Service/ Sales Representative
Target Stores
11.2021 - Current
Associate of Arts - Business Administration And Management
Miami Dade College
High School Diploma -
American Senior High
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