Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Jones

Jackson,MS

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

5
5
years of professional experience

Work History

After School Teacher

After Zone
05.2023 - Current
  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
  • Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.

Customer Service Representative

Sitel
12.2022 - 05.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Phlebotomy Technician

Pink House
06.2021 - 07.2022
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Lab Assistant

Trust Care
05.2020 - 06.2021
  • Assisted patients with vital signs
  • Performed injections and blood draws
  • Centrifuged blood for doctors

Sales Associate

Waffle House
06.2018 - 03.2021


  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Crystal Springs High School
Crystal Springs, MS
05.2019

Skills

  • Plan Lessons
  • Classroom Safety Practices
  • Instructional Techniques
  • Drawing Blood
  • Checking Vital Signs
  • Assisted with procedures

Timeline

After School Teacher

After Zone
05.2023 - Current

Customer Service Representative

Sitel
12.2022 - 05.2023

Phlebotomy Technician

Pink House
06.2021 - 07.2022

Lab Assistant

Trust Care
05.2020 - 06.2021

Sales Associate

Waffle House
06.2018 - 03.2021

High School Diploma -

Crystal Springs High School

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Makayla Jones