Summary
Work History
Education
Skills
Timeline
Generic

MaKayla Jones

Dover,DE

Summary

Hard-working and dedicated high school student, seeking a part-time role that allows me to work while also attending classes. Looking for a position that allows me to show my communication and interpersonal skills and my dedication to customer satisfaction.

Work History

Customer Service Representative

Phil Hill Insurance Agency
05.2023 - 08.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Updated account information to maintain customer records.

Education

High School Diploma -

Dover High School
Dover, DE
06.2025

Skills

  • Policies and Procedures Adherence
  • Reading Comprehension
  • Teamwork and Collaboration
  • Order Fulfillment

Timeline

Customer Service Representative

Phil Hill Insurance Agency
05.2023 - 08.2023

High School Diploma -

Dover High School

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MaKayla Jones