Makayla King
Prairie Grove,AR
Summary
Accomplished Logistics Solutions Representative at JB Hunt Transport, adept in customer relations and data entry, significantly increased customer satisfaction through effective complaint resolution and exceptional service. Recognized with the Quarter 1 ACT Award 2024, I excel in negotiating and ensuring timely deliveries, demonstrating a goal-oriented mindset and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Logistics Solutions Representative
JB Hunt Transport
Lowell, AR
08.2022 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Negotiated affordable prices to support continuous output.
- Ensured schedules were met by liaising with transportation providers.
Lead Retail Sales Associate
Emerge
Conway, AR
08.2015 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Directed sales efforts while addressing customer concerns.
Education
Bachelor Of Hospitality Management - Emphasis in Event Management
Arkansas Tech University
Russellville, AR08.2020
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
Accomplishments
Quarter 1 ACT recipient 2024
Timeline
Logistics Solutions Representative
JB Hunt Transport
08.2022 - Current
Lead Retail Sales Associate
Emerge
08.2015 - 07.2022
Bachelor Of Hospitality Management - Emphasis in Event Management
Arkansas Tech University