Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Kramer

Allen Park,MI

Summary

Hardworkng, with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Olgas KitchenInc
East Lansing, MI
09.2023 - Current
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Lifeguard

local rec center
Flat Rock, MI
08.2021 - 09.2023
  • Monitored swimmers to ensure safety in the pool area.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
  • Assisted with swim lessons for guests and members of the facility.
  • Administered first aid and CPR in response to life-threatening situations.
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.

Education

High School Diploma -

Flat Rock Community High School
Flat Rock, MI
05-2023

Skills

  • Guest Engagement
  • Supply Restocking
  • Service Prioritization
  • Cash Handling
  • Needs Assessment
  • Emergency Response
  • Patron Support

Timeline

Server

Olgas KitchenInc
09.2023 - Current

Lifeguard

local rec center
08.2021 - 09.2023

High School Diploma -

Flat Rock Community High School

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Makayla Kramer