Summary
Overview
Work History
Education
Skills
Websites
References
Certification
Timeline
Generic

Makayla Kreher

Tampa,Florida

Summary

Motivated Social Media and Marketing Manager with documented achievements at Bellalucia Boutique, where I boosted Social Media engagement through targeted content strategies and active community interaction. Known for streamlining online shopping operations to enhance customer satisfaction and strengthen brand presence. Skilled in data analysis, content creation, and cross-functional collaboration, I bring an approach that connects brands with their audiences and drives measurable growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Media and Marketing Manager

Bellalucia Boutique
Tampa, Florida
08.2024 - Current
  • Boosted Instagram engagement by curating targeted content and maintaining a consistent posting schedule that resonated with the brand’s audience
  • Streamlined the online shopping experience by efficiently processing orders, updating inventory, and optimizing product listings
  • Delivered excellent in-store service by promptly assisting customers and managing phone inquiries, creating a welcoming and helpful environment

Line Worker

Vale Food Co.
Tampa, Florida
10.2021 - 10.2024
  • Ensured a clean and organized workspace throughout each shift, contributing to smooth transitions during peak service hours.
  • Launched a customer review initiative at checkout, offering discounts in exchange for Google reviews, which helped improve our online rating and strengthen brand reputation.
  • Collaborated with teammates to keep the line running efficiently, consistently meeting customer expectations during high-volume periods.

Internship

Aberdeen Township Office
Matawan, New Jersey
12.2021 - 01.2023
  • Advised clients across phone, email, and in-person meetings to resolve issues and build lasting relationships
  • Supported operations in recreation, finance, government, and construction by streamlining organization and daily processes
  • Managed clerical tasks like document prep and editing to improve team efficiency and ensure smooth operations

Internship

Cannon Law Firm, LLC.
Aberdeen, New Jersey
07.2021 - 08.2021
  • Built client trust by providing consistent support through email, phone, and in-person meetings, ensuring their legal concerns were heard and addressed promptly
  • Collaborated with team members to streamline document organization and print workflows, contributing to a more efficient office environment
  • Maintained and updated legal calendars with critical deadlines and court appointments, helping attorneys stay on track with case obligations

Sales Associate

Lucki Clover Boutique
Red Bank, New Jersey
02.2021 - 06.2021
  • Resolved customer concerns both in-store and by phone, guiding them toward ideal product choices that matched their needs
  • Restored product displays and reorganized misplaced or sold-out items, helping improve store presentation and accessibility
  • Processed returns and exchanges swiftly, turning initial dissatisfaction into positive customer experiences and continued loyalty

Education

B.A. - Business and Marketing, Communications

The University of Tampa
Tampa, Florida
05.2025

Skills

  • Microsoft 365
  • Team collaboration
  • Strategy development
  • Organizational skills
  • Influencer marketing
  • Canva
  • Community engagement
  • Content creation
  • Social media management
  • Data analysis

References

  • John Francis Roman, Aberdeen Township Office, +19084945784
  • Greg Cannon, Cannon Law Firm, LLC., +17329048622
  • Jackie Rodgers, Lucki Clover Boutique, +17327886533

Certification

I've completed Stukent's fourteen-step Professional Selling Simulation and received my certificate.

Timeline

Social Media and Marketing Manager

Bellalucia Boutique
08.2024 - Current

Internship

Aberdeen Township Office
12.2021 - 01.2023

Line Worker

Vale Food Co.
10.2021 - 10.2024

Internship

Cannon Law Firm, LLC.
07.2021 - 08.2021

Sales Associate

Lucki Clover Boutique
02.2021 - 06.2021

B.A. - Business and Marketing, Communications

The University of Tampa

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