Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Makayla Kulick

Summary

Motivated server and bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience

Work History

Waitress/Bartender

Stephanie Sybeldon
12.2019 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took and make drink orders.
  • Checked guests' identification before serving alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

High School Diploma -

Lakeland Union High School
Minocqua, WI
06.2022

Skills

  • Dining Customer Service
  • Cash Handling
  • Beverage Preparation
  • Workflow Coordination
  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Team Collaboration
  • Specials Promotion and Upselling
  • Ability to Lift 50 Pounds

Hobbies

  • Spending quality time outside
  • Reading (mostly murder mystery books)
  • Photography
  • Rock climbing
  • Skiing and snowboarding
  • Hiking
  • Canoeing

Timeline

Waitress/Bartender

Stephanie Sybeldon
12.2019 - Current

High School Diploma -

Lakeland Union High School

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Makayla Kulick